Certifications

Standard Description Sites
ISO 9001:2015
  • Quality Management System certifications 
  • Guarantees that documented systems are in place and are audited regularly 
  • RWS has held this since 1992 
  • SDL has held this since 2000

Chalfont St Peter, UK; Alnwick, UK; London, UK; Maidenhead, UK; Sheffield, UK; Tavistock, UK; Leuven, Belgium; Sao Paulo, Brazil; Montreal, Canada; Santiago, Chile; Changsha, China; Dalian, China; Rizhao City, China; Shanghai, China; Shenzhen, China; Xi’an, China; Xixiaokou, China; Zagreb, Croatia; Hradec Králové, Czech Republic; Copenhagen, Denmark; Turku, Finland; Paris, France; Berlin, Germany; Leipzig, Germany; Munich, Germany; Stuttgart, Germany; Athens, Greece; Budapest, Hungary; Mumbai, India; Rome, Italy; Tokyo, Japan; Lebanon; Oslo, Norway; Bydgoszcz, Poland; Porto, Portugal; Seoul, Republic of Korea; Bucharest, Romania; Singapore; Ljubljana, Slovenia; Granada, Spain; Madrid, Spain; Stockholm, Sweden; Taipei City, Taiwan; Bangkok, Thailand; Hengelo, The Netherlands; Istanbul, Turkey; Hartford, USA; New York; USA; Plano, USA; San Jose, USA; Superior, USA; Wakefield, USA, Ho Chi Minh City, Vietnam  

55 of 55 applicable sites* with BS EN ISO 9001:2015 for Quality Management Systems in place. 

 
ISO 17100:2015
  • Certification for translation companies 
  • Focuses specifically on competences based recruitment and resourcing of projects 
  • Guarantees that independent review happened at every stage of the process 
  • Covers publishing and engineering processes 
  • RWS had held this since 2010 
  • SDL has held this since 2009

Chalfont St Peter, UK; Alnwick, UK; London, UK; Maidenhead, UK; Sheffield, UK; Leuven, Belgium; Sao Paulo, Brazil; Montreal, Canada; Santiago, Chile; Beijing, China; Changsha, China; Dalian, China; Shanghai, China; Shenzhen, China; Zagreb, Croatia; Hradec Králové , Czech Republic; Copenhagen, Denmark; Turku, Finland; Paris, France; Berlin, Germany; Leipzig, Germany; Munich, Germany; Stuttgart, Germany; Athens, Greece; Budapest, Hungary; Mumbai, India; Rome, Italy; Tokyo, Japan; Lebanon; Oslo, Norway; Bydgoszcz, Poland; Porto, Portugal; Seoul, Republic of Korea; Bucharest, Romania;  Singapore; Ljubljana, Slovenia; Granada, Spain; Madrid, Spain; Stockholm, Sweden; Taipei City, Taiwan; Bangkok, Thailand; Hengelo, The Netherlands; Istanbul, Turkey; Broomfield, USA; Hartford, USA; New Jersey, USA; New York; USA; Plano, USA; San Jose, USA; Superior, USA; Wakefield, USA, Ho Chi Minh City, Vietnam 

53 of 53 applicable sites* with BS EN ISO 17100:2015 for Translations Services in place. 

 
ISO 13485:2016
  • Quality Management System for the medical devices industry 
  • Guarantees that regulatory requirements are followed and that risks are managed 
  • RWS has held this since 2010 
  • SDL achieved this in 2011

London, UK; Maidenhead, UK; Hartford, USA 

3 of 3 applicable sites* with BS EN ISO 13485:2016 for Medical Devices in place. 

 
ISO 27001:2013
  • Information Security Management System 
  • Covers IT, Cloud Operations, Product Development, Support, HR, Operations and Facilities 
  • RWS achieved this in 2020 
  • SDL achieved this in 2011

Chalfont St Peter, UK; Maidenhead, UK; Sheffield, UK; Bangalore, India; Cluj, Romania; Hartford, USA

6 of 9 applicable sites* with BS EN ISO 27001:2013 for Information Security Management in place.

 
ISO 14001:2015
  • Environmental Management System certification 
  • Focuses on the means to minimize harmful effects on the environment caused by its activities and to achieve continual improvement of its environmental performance 
  • Guarantees that regulatory requirements are followed and that risks are managed
  • RWS has held this since 2020 
  • SDL achieved this in 2012

Chalfont St Peter, UK; Maidenhead, UK; Beijing, China; Rizhao, China; Xi’an, China; 

5 sites have BS EN ISO 14001:2015 for Environmental Management Systems (EMS) in place.

 
ISO 21500:2012
  • Guidance for Project Management published as a non certifiable standard 
  • Provides high-level description of concepts and processes that form good practice in project management
  • Achieved by SDL in 2013

Maidenhead, UK; Sheffield, UK; Leuven, Belgium; Montreal, Canada; Beijing, China; Dalian, China; Shanghai, China; Stuttgart, Germany; Hengelo, Netherlands; Mumbai, India; Plano, USA; San Jose, USA; Superior, USA; Wakefield, USA.

14 of 14 applicable sites* with BS EN ISO 21500:2012 for Project, Programme and Portfolio Management in place.

 
ISO 18587:2017
  • Certification for translation companies and post-editors 
  • Regulates the post-editing of content processed by machine translation systems and establishes competences and qualifications for post-editors 
  • Focuses specifically on full post-editing (and does not cover light post-editing) 
  • RWS has held this since 2020 

Maidenhead, UK; Granada, Spain; Brno, Czech Republic; Hartford, USA; Thousand Oaks, USA 

5 of 35 applicable sites* with BS EN ISO 18587:2017 for Translation Services – Post-editing of Machine Translation Output in place (Awaiting certificates for remaining applicable sites). 

*Applicable sites are sites providing services which are relevant to the ISO certification within the reporting year.