SDL (LSE: SDL), the leading provider of Global Information Management solutions, has been awarded two distinctions from KM World for its best of breed content management technologies: repeat recipient of “100 Companies That Matter in Knowledge Management” and induction into the KM World 2012 Hall of Distinction. These awards demonstrate the impact of SDL’s content management technologies, specifically its Web Content Management Solutions and Structured Content Technologies, and affirm SDL’s leadership in the industry.
KMWorld designates the “100 Companies That Matter in Knowledge Management” for excellence in demonstrating an unwavering commitment to customers with sophisticated technology and real solutions that help companies to achieve success in today’s connected world.
A leader in customer experience management, SDL offers integrated global information management solutions that help global businesses:
- manage customer experiences across multiple engagement channels
- listen to, understand and predict customer behavior
- target customers with relevant product content and online experiences
- give customers the information they need in the language and media of their choice
The KMWorld Hall of Distinction is a first-time award for SDL and is given to companies that offer innovative technologies, and that contribute outstanding thought leadership in knowledge management. "The KMWorld Hall of Distinction is an especially personal designation," said Andy Moore, publisher of KMWorld. "The Hall of Distinction recognizes the superior level of support the designees have given our editors over the years. In short, it shows appreciation to those organizations that, through their contributions in many forms, have set themselves apart -- are distinct -- in the minds of the editors of KMWorld and myself.”
SDL’s double award in two areas of content management is a testament to the power of SDL’s vision in bringing best-of-breed technologies to market that integrates seamlessly with each other.
With SDL’s Web Content Management solutions, global companies have the ability to engage with their prospects and customers across multiple channels, devices, languages and cultures. Positioned as a “leader” by both Forrester and Gartner, SDL Tridion optimizes customer web engagement, maximizes conversion rates and reduces operational costs.
SDL’s flagship Web Content Management platform, SDL Tridion, enables global organizations to manage online content and create personalized customer experiences across multiple channels. It ensures brand consistency across websites, social media, mobile phones and other devices, in any language throughout the entire customer lifecycle.
SDL’s Structured Content Technologies empower global companies to easily create, share, manage and dynamically publish technical information that is tailored to the unique interests of their global customers. Structured content sets the foundation for creating a more engaged customer experience by helping organizations to achieve significant cost reductions and efficiency, gain business agility, enhance time to global market and achieve brand consistency.
“We’re pleased to be recognized once again by KM World for technology innovation and leadership. This is a boost for SDL as we celebrate 20 years of helping companies engage with their customers throughout the customer journey, in the language, the media, and at the moment they choose,” said John Hunter, CEO of SDL.