Language Weaver now available for ServiceNow customers

Language Weaver now available for ServiceNow customers

Chalfont Saint Peter, UK
9/20/2021 8:00:00 AM
RWS, a content solutions company, powered by technology and human expertise, has released a new Language Weaver Connector for ServiceNow, allowing customers to quickly and securely translate content across 130+ languages within their ServiceNow environment.
 
Language Weaver is RWS’s highly secure, adaptable machine translation (MT) platform that processes and instantly translates large volumes of content. The Connector supports the translation of almost any type of business content – including documents, chatbot discussions, email conversations and incident tickets – directly within the ServiceNow platform.
 
“Machine translation is a key enabling technology that allows businesses to communicate in real-time, without language barriers,” said Thomas Labarthe, President of RWS's Language Services and Technology division. “It’s most effective when integrated into existing workflows – which is why we’ve built the Language Weaver Connector for ServiceNow. Translations are carried out securely and in a matter of seconds, allowing customers to focus on the task at hand without worrying about language.”
 
Key features
The Language Weaver Connector extends the ability for customers to communicate and collaborate within the ServiceNow platform through a variety of features:
 
  • State-of-the-art proprietary neural MT across 3,000+ language combinations.
  • Pre-trained industry engines that can be further refined to a company’s own branding and corporate dictionaries.
  • Adaptable engines that can be trained and customized with an organization’s own data.
  • All major document types are supported with format preservation.
  • Backed by the full support of RWS’s world-leading team of MT and translation best-practice experts.
ServiceNow’s cloud-based platform is used by some of the globe’s top brands to connect people, departments and systems – unlocking productivity for employees and enterprises. Compatible with the Quebec and Rome releases of ServiceNow, Language Weaver can be deployed as a secure cloud solution or on-premise behind the firewall.
 
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About us

RWS is a global AI solutions company empowering the world’s most trusted enterprise AI.


Our proprietary Cultural Intelligence Layer, powered by 250,000 data specialists, cultural and language experts and deep domain professionals, backed by 45+ patents, makes enterprise AI culturally fluent, contextually accurate and secure, ensuring every interaction reflects a brand’s tone, context and customer values.


Through our Generate, Transform and Protect segments, we deliver intelligent content, enterprise knowledge, large-scale localization and IP protection for global growth. Trusted by 80+ of the world’s top 100 brands, RWS provides the confidence, governance and expertise organizations need to deploy AI safely, responsibly and at scale.


Headquartered in the UK, RWS is listed on AIM (RWS.L).


For further information, please visit: rws.com.


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