News

Language Weaver now available for ServiceNow customers

Language Weaver now available for ServiceNow customers

Chalfont Saint Peter, UK

20 Sep 2021

RWS, the world’s leading provider of technology-enabled language, content management, and intellectual property services, has released a new Language Weaver Connector for ServiceNow, allowing customers to quickly and securely translate content across 130+ languages within their ServiceNow environment.
 
Language Weaver is RWS’s highly secure, adaptable machine translation (MT) platform that processes and instantly translates large volumes of content. The Connector supports the translation of almost any type of business content – including documents, chatbot discussions, email conversations and incident tickets – directly within the ServiceNow platform.
 
“Machine translation is a key enabling technology that allows businesses to communicate in real-time, without language barriers,” said Thomas Labarthe, President of RWS's Language Services and Technology division. “It’s most effective when integrated into existing workflows – which is why we’ve built the Language Weaver Connector for ServiceNow. Translations are carried out securely and in a matter of seconds, allowing customers to focus on the task at hand without worrying about language.”
 
Key features
The Language Weaver Connector extends the ability for customers to communicate and collaborate within the ServiceNow platform through a variety of features:
 
  • State-of-the-art proprietary neural MT across 3,000+ language combinations.
  • Pre-trained industry engines that can be further refined to a company’s own branding and corporate dictionaries.
  • Adaptable engines that can be trained and customized with an organization’s own data.
  • All major document types are supported with format preservation.
  • Backed by the full support of RWS’s world-leading team of MT and translation best-practice experts.
ServiceNow’s cloud-based platform is used by some of the globe’s top brands to connect people, departments and systems – unlocking productivity for employees and enterprises. Compatible with the Quebec and Rome releases of ServiceNow, Language Weaver can be deployed as a secure cloud solution or on-premise behind the firewall.
 
Get in touch

About RWS

RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.


Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content.


Our clients include 90 of the world’s top 100 brands, the top 20 pharmaceutical companies and 19 of the top 20 patent filers. Our client base spans Europe, Asia Pacific, and North and South America. We work in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors, which we serve from 80+ global locations across five continents.


Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).


For further information, please visit: www.rws.com.