Tridion achieves ISO 9001:2015 Quality Management Certification
Latest certification underscores Tridion’s focus on customers, security and quality
Chalfont Saint Peter, UK
9/20/2023 10:00:00 AM
9/20/2023 10:00:00 AM
RWS, a unique, world-leading provider of technology-enabled language, content and intellectual property services, is proud to announce that Tridion Product Development has achieved ISO 9001:2015 certification. Tridion helps enterprises connect with their customers, partners and employees through collaborative content and knowledge management.
Achieving the ISO 9001:2015 certification is based on demonstrating several robust quality management principles, including a strong customer focus, leadership commitment and the company’s approach to continual improvement.
“Anyone involved in the ISO 9001:2015 certification will understand the complexities involved in meeting this stringent standard,” explains Frank Closset, Head of Product for Tridion. “We’re proud of the Tridion product development team who have worked tirelessly to ensure we exceed client expectations and continue a strong commitment to our customers, security and quality.”
In addition, Tridion – which offers clients the opportunity to engage with multilingual audiences across any digital channel – provides the highest security standards. This is demonstrated by the fact that the platform, when hosted on RWS’s Cloud Operations, is also SOC 2 compliant. Developed by the American Institute of CPAs (AICPA), SOC 2 specifies how organizations should manage customer data based on security, availability, processing integrity, confidentiality and privacy.
The ISO 9001:2015 certification for Tridion adds to an extensive selection of standards already achieved across the RWS Group, including ISO 27001, which provides structure to RWS’s Information Security Management system. In addition, RWS has achieved ISO 17100:2015 Translation Services; ISO 18587:2017 Post-editing of Machine Translation Output and ISO 14001:2015 Environmental Management System certifications.
Click here to read our blog on process behind the certification.