Credit Control Specialist – Head Office

IP Services | Chalfont St Peter | England | Full-Time

RWS is the leading provider of high-quality translation, intellectual property and language support services with its Head Office in Chalfont St Peter and offices worldwide. The HO accounts team covers all aspects of finance including credit control.


The successful candidate will report to the Credit Control Supervisor and work closely alongside the other staff in this department. Key tasks will include:

  • Dealing with customers located in different geographies, mainly Europe, USA and Australia, via telephone/fax/email to chase outstanding debt
  • Maintenance of customer accounts including undertaking complex reconciliations
  • Liaising with overseas agents to facilitate cash collection
  • Posting all incoming payments daily, referring to remittance advices where necessary
  • Processing and posting credit card payments
  • Weekly analysis of two suspense accounts
  • Ensuring all invoicing queries are forwarded and resolved by the relevant departments
  • Liaising with invoicing department on e-billing queries
  • Liaising with Inovia billing department to rectify queries and obtain banking details
  • Any other ad-hoc duties as required

Qualifications and experience

  • At least two years’ relevant experience in a high paced working environment
  • Understanding of multi-currency environment
  • Excellent communication skills
  • Great attention to detail
  • Ability to prioritise workload
  • Flexible and willing to work as part of a team or on their own initiative
  • Knowledge of Word and Excel
  • Knowledge of Agresso would be an advantage

As well as offering a competitive salary based on your experience, benefits include 22 days’ holiday (rising with length of service), 4% contributory pension scheme, life assurance, annual season ticket loan scheme, private medical insurance, discounted gym membership, a Cycle2Work scheme and free shuttle bus from Gerrards Cross train station.

To apply, please click here.