German language – Community Moderator

Moravia | Czech Republic | Full-Time

RWS Moravia is looking for candidates with native speaker fluency in German language.

The Community Moderator is mainly responsible for making sure members of a Forum comply with the Terms and Conditions for the site by monitoring the site and users’ activity, taking action on labeled items and reporting any infractions.

If you are located outside Brno, the work type can be remote.

Essential Duties and Responsibilities:

  • Review posts that enter as flagged by the system or by a user or moderator.
  • Delete inappropriate posts when and if necessary.
  • Report posts that are in direct violation of the Site’s Terms & Conditions.
  • Keep Lists of posts with certain specific content if asked by the client.
  • Participate in Calibration Meetings and Trainings as required.
  • Keep track of Problem users.
  • Resolve posts under required time (5 minutes depending on the Community).
  • Keep Quality Review results to more than 95%.
  • Help train new Community Moderators if required.

Requirements:

  • Candidates must be eligible to work on a full-time basis in Czech Republic.
  • Candidates must have native speaker fluency in German and advanced level of English language, both verbal and written.
  • Candidates must have cultural exposure in the target language.
  • Candidates must be able to work onsite in Brno or remotely (WFH) in Czech Republic.
  • Candidates must be able to work remotely (WFH) and onsite in Brno when required.
  • Candidates must be willing to work in shift rotations.
  • Candidates must be willing to work on holidays and weekends.

Skills and Experience:

  • Quick problem solving
  • Unbiased opinion
  • Independent worker
  • Good team collaboration – May need to do extra time to cover for teammates when sick or on leave
  • Attention to detail
  • Self-organization

Nice to have:

  • Experience in using Mac

More Information:

  • No previous experience in moderating content is required.

Why RWS Moravia?

  • This is a unique opportunity for you to make a great career in a high growth company with good development opportunities.
  • You will truly collaborate with a group of experienced, mature, fun professionals to provide value-add innovative services to some of the most exciting companies in the world.
  • Opportunity to work in a multi-cultural environment.

Online Application

To apply for this position online, please provide your contact information and then attach your CV/résumé and cover/motivational letter. Feel free to apply for as many opportunities for which you are qualified. If you do not find an appropriate job currently open, but feel you could contribute to Moravia in another capacity, you are welcome to apply as well. In that case, please specify the respective functional area of your interest.

Thank you, and we look forward to hearing from you!