User Acceptance Testing Coordinator

RWS Moravia | Austin | United States | Full-Time


We are seeking someone to join our Systems Quality Management team who exemplifies self-motivation, tenacity, a commitment to quality, focus on the details, and a positive attitude. These attributes are critical to success as a User Acceptance Testing Coordinator (UAT) and their activities for global initiatives.

This position involves the planning, coordination, execution, and progress reporting of UAT events for large cross-functional projects. This involves cross functional interaction with business teams, UAT testers, and the IT department to ensure flawless planning and execution of UAT activities. The role also includes issue resolution/management for all UAT activities and requires the skills to negotiate through tight deadlines and demands from competing parties. The ability to gain alignment by proactive partnering with all levels across both the Business & IT communities is a key to success.

Project Management

  • Works with PMs to understand the project scope and functionality to be tested
  • Establishes a timeline to deliver UAT in line with major project milestones
  • Estimates resource requirements to complete UAT
  • Identifies Risks and appropriate mitigation plans for UAT
  • Manages to deadlines and competing demands
  • Utilizes analytical skills to investigate and drive issues found in UAT activities

UAT Coordination

  • Owner of the UAT Schedule
  • Drives UAT planning meetings and activities
  • Responsible for communicating system impacts on UAT schedules
  • Responsible for working with Project Manager to get correct scripts updated by Business prior to UAT
  • Responsible for setting up test tracking tool for each UAT
  • Responsible for ensuring the UAT environments, and required data setup are available to support testing
  • Responsible for UAT Status Reporting (Major Projects)
  • Responsible for managing issue escalations within IT or Business teams to allow testing to continue

Planning, Reporting and Issue Resolution

  • Responsible for reporting progress status on UAT activities and issues to the project team and management
  • Drives technical root cause analysis across multiple systems and ensures issue resolution
  • Works with Global UAT manager and regional IT teams to ensure realistic UAT plans are in place
  • Coordinates with PM and IT to identify and workaround system updates and test system outages


  • Partners with Project Managers on UAT planning, timelines, scope & requirements
  • Partner with teams to align Project Schedules
  • Builds strong working relationships within regional and global teams
  • Presents UAT procedures to Business Groups and Project Teams
  • Communicates consistently with customers to ensure a quality product or service is delivered
  • Must be an effective communicator and be able to work efficiently with multiple business groups

Technical skills

  • Must have a good working knowledge of database and CRM systems (SAP preferred)
  • Experience in managing small to medium projects with good project management methodologies
  • Ability to analyze and understand business data/processes in relation to Business projects

Additional Skills and Experience:

  • 3-5 years business experience
  • Proven ability to manage to deadlines and proactively driving teams to meet established milestones
  • Proficient at managing multiple efforts simultaneously
  • Excellent listening, communication, leadership and presentation skills
  • Ability to develop and maintain relationships within the project team
  • Experience with service organizations
  • Excellent organizational and documentation skills
  • Team player with proven flexibility


  • None Required


  • Bachelor’s degree required
  • PMI training/ certification preferred

Online Application

To apply for this position online, please provide your contact information and then attach your CV/résumé and cover/motivational letter. Feel free to apply for as many opportunities for which you are qualified. If you do not find an appropriate job currently open, but feel you could contribute to Moravia in another capacity, you are welcome to apply as well. In that case, please specify the respective functional area of your interest.

Thank you, and we look forward to hearing from you!