Vendor Relations Manager

Moravia | Argentina | Full-Time

Manage vendor relations and co-create vendor startegy. Provide outsourcing solutions to Operations and keep on top of supplier market trends. Drive Supplier strategy in line with directives set by TL, VRM & SM, VRM.


  • Identify, qualify, contract and develop vendor solutions based on Production/VRM/MLS/Sales requirements, and in alignment with Moravia’s business requirements and strategic direction for each allocated account.
  • Test and qualify vendors in cooperation with MLS for each allocated account.
  • Make sure Operations and each allocated account is provided with the best possible outsourcing solutions considering price, quality,  availability and service.
  • Stay on top of market trends, look for replacement if current resources increase their rates.
  • Negotiate suppliers´ rates on project basis for each allocated account and based on minimum market rates, we need to unify rates across the company.
  • Ensure all required information is entered into information systems and make sure they are always up-to date with current partner details.
  • Communicate/directly interact with suppliers, answer queries, provide support if needed.
  • Communicate important matters & issues to Team lead, share information that impacts other VRMs in the company.
  • Act as the first escalation point for internal customers in Moravia and for Business Partners/suppliers.
  • Apply the general strategy of the account(s), apply the supplier strategy defined by Senior Managers, in alignment with PDs.
  • Build lasting relationships with our key partners in alignment with Moravia’s strategic direction.
  • Replace those partners if they do not meet one of these three basic criteria: quality, pricing, willing to collaborate and go the extra mile.
  • Track performance of partner solutions and implement corrective actions when appropriate with quality managers.
  • Co-operate with Sales, MLS and Ops to clearly understand the existing and future partner requirements.
  • Provide guidance and consultancy to PMs and MLS to ensure Operations use most suitable vendor solution in line with the strategy & direction defined by Senior Managers, Vendor Relations.
  • Analyze volume data per account(s), language and vendor on a regular basis and draw conclusions in line guidance provided by Team Lead.
  • Make sure that suppliers are available on each allocated account. Make sure the right suppliers are available. Finding a supplier does not mean the work ends here.
  • Perform monthly business/account review meetings on each allocated account.
  • Keep up to date with local market trends relevant to the locales of interest.
  • Report to TL/SVRM on a weekly basis and/or whenever scheduled by the TL/SVRM.
  • Collaborate on company-wide initiatives related to supplier management.
  • Suggest process and workflow improvements to Team Lead.
  • Participate in the strategic planning of the Business Partner Group and/or designated account(s).

Qualifications/Skills Include

  • Secondary school degree; University degree is preferred.
  • Previous experience in an international environment.
  • Experience in IT or service purchasing.
  • Experience in the Localization/Translation industry is a plus.
  • Over 3 years of supply chain development and management experience.
  • Team/supplier coordination experience.
  • Excellent command of spoken and written English – Advanced level (9).
  • Excel, Word, Outlook, PowerPoint – Intermediate-level user.
  • Openness to change.
  • Proactivity and involvement.
  • Communication and collaboration.
  • Individual responsibility.
  • Focus on solution and effectiveness
  • Strong communication skills, ability to make herself/himself understood clearly, willing to listen to others.
  • Ability to communicate information to internal team, partners and customers.
  • Ability to analyze current situation and make a decision.
  • Orderliness, responsibility, flexibility.
  • Ability to work independently while delivering on set objectives.
  • Ability to multi task and meet deadlines while working under pressure.
  • Negotiations skills.
  • Ability to analyze figures and data.

Online Application

To apply for this position online, please provide your contact information and then attach your CV/résumé and cover/motivational letter. Feel free to apply for as many opportunities for which you are qualified. If you do not find an appropriate job currently open, but feel you could contribute to Moravia in another capacity, you are welcome to apply as well. In that case, please specify the respective functional area of your interest.

Thank you, and we look forward to hearing from you!