Tridion Webinar

Data-driven Content Management and Delivery - Servitizing DITA Content with Knowledge Graphs

1.5 hour webinar

Learn how Sandvik Mining and Construction makes their DITA-based technical content fit to support their global servitization strategy. 

For many years Sandvik is creating, managing, translating, and publishing conditionalized DITA content with RWS technology and services. This content has been created with a “Safety First” approach and published as PDFs.

Sandvik`s new digital service offerings – enabled through connected products - require customers and service technicians to retrieve personalized and relevant information components through their Web-based aftersales application My Sandvik / SmartMate with the new paradigm: provide the right information, for the right use case at the right time.

To enable this a semantic data layer has been implemented combining existing taxonomies, product-structures and iiRDS. DITA topics are now tagged by taking advantage of the Semantic AI capabilities – so called “Smart Tagging”. The hereby created smart content components are then delivered and exposed in a content-as-a-service approach.

Book your spot now!


André Schlotz

André Schlotz

Vice President Global Automotive and Manufacturing Solutions


Hareesh K

Portfolio Manager Digital Services Solutions

Mechanical Cutting Division
Harald Stadlbauer

Harald Stadlbauer

Managing Director

Ninefeb Technical Documentation GmbH