CommScope establishes a single CCMS for all its technical publications teams
All technical publications teams under one roof!
Company size:
30,000+
Company region:
Worldwide
CommScope designs, manufactures, installs and supports the hardware infrastructure and software intelligence that enables our digital society to interact.
It is a company of acquisitions. This has led to multiple technical publications teams, each using their own distinct tools and processes for managing product documentation – multiplying the costs of content management and causing wasted effort due to a lack of synchronicity across the teams.
It needed to consolidate them into a single enterprise component content management system (CCMS).
Challenges
- Multiple teams
- Multiple systems
- Poor visibility of projects
- Hard to manage branded content
Solution
- Tridion Docs
Results
- Established a ‘single source of truth’ for all technical documentation
- Streamlined working relationships
- 20% content reuse per quarter
- 60% saving in hosting costs
- Roll out within a month
