EVA Air cuts web publishing time in half with Tridion Sites upgrade
One of Taiwan’s biggest airlines enhances security, performance and customer experience with a seamless CMS upgrade.
Company region:
Worldwide
EVA Air, one of the two largest airlines in Taiwan, required a critical upgrade to their web content management system to bolster security and enhance the user experience. With over 10 million passengers in a normal year, the airline depends on a stable and high-performance website.
By collaborating with RWS professional services, EVA Air completed a seamless upgrade to the latest version of Tridion Sites, providing an improved customer experience and giving internal users access to new features and functionalities.
Challenges
- Upgrade web CMS for greater security
- Maintain uninterrupted user experience during implementation
- Improve content publishing speed
- Ensure stability and high performance
Solution
- Tridion Sites upgrade
Results
- Publishing speed doubled
- Increased security
- Seamless transition with no disruption to customer website
- Improved user experience internally and externally
- Upgrade completed on time and in budget
