Whether traveling for business or pleasure, shoppers must feel confident in the plans they book from afar: they won’t buy what they can’t fully envision, let alone find online. So how can travel and hospitality companies optimize the purchase journey for savvy online travel planners who bring diverse cultural expectations to the experience?
- Make your website and deals easy to find and provide all the information customers need to book plans
- Create an intuitive and engaging research and booking experience
- Deliver service that tells your customers they’re in good hands — and turns them into brand advocates
Here is an infographic that shows 10 specific ways to optimize your digital travelers’ purchase journey and win the global click.