Long-tail Localization for Africa: Challenging but Worth It

Long-tail Localization for Africa: Challenging but Worth It

Long-tail Localization for Africa: Challenging but Worth It

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Translating for the African market can be overwhelming, not least because of the sheer number of languages. Usually companies start the first round of localization for Africa with high-demand languages such as French, Spanish, Arabic, and Portuguese, along with English, of course. However, huge swathes of the African linguistic landscape are still locked in by languages such as Swahili, isiXhosa, isiZulu and Amharic, to name just a few.

Which long-tail African languages should you be prioritizing? How easy or difficult is it to translate into them? Is it worth the effort? In this post, we try to summarize the answers to these questions.

Top African languages (we are translating into)

Please note that this list is not based on any survey or research finding, but simply on the input of Moravias project managers for African languages. Their input is, in turn, based on client demand.

Language

Number of people who speak it primarily*

Countries where it is dominant**

Afrikaans

15 to 23 million

South Africa, Namibia

Amharic

25.8 million

Ethiopia

Hausa

35 million

Niger, Nigeria, Ghana, Benin, Cameroon, Ivory Coast, Togo

Igbo

18 million

Nigeria, Equatorial Guinea

isiXhosa

8.2 million

South Africa, Lesotho, Zimbabwe

isiZulu

10 to 12 million

South Africa, Zimbabwe, Lesotho, Malawi, Mozambique, Swaziland

Kiswahili/Swahili

75 to 115 million

Tanzania, Democratic Republic of the Congo, Kenya, Mozambique, Burundi, Rwanda, Somalia, Uganda, Comoros, Mayotte

Sesotho sa Leboa (Northern Sotho)

4.7 million

South Africa

Setswana

5 million

Botswana, South Africa, Zimbabwe, Namibia

Wolof

4.2 million

Senegal, Gambia, Mauritania

Yoruba

28 million

Benin, Nigeria

*Data on population reach of the languages and countries where they are dominant is sourced from Wikipedia and Omniglot.
**See also bullet point #4 in the sub-section below.

Challenges with African language localization

1. Non-standardization. Most African languages are still not codified; hence often no agreement exists on right or wrong usage. These languages also lack words for certain concepts, especially technical ones. Languages such as English have a highly-developed vocabulary when it comes to computers and other technologies and products we use in modern life. African languages are still evolving the terms for these goods and services that have not yet permeated their culture and daily lives. Sometimes, this can result in a struggle between the translator and reviewer — they may find it hard to come to an agreement on terms as both may be influenced by their native dialects and follow slightly different linguistic rules.

2. Lack of resources. The translation and localization industry in Africa is still developing. As a result, professional translators may be hard to come by. Even those who are currently translating may not view it as a full-time job, but something they do on the side. Translators who are literate in both the source and target languages and who are also trained in using the tools of the trade are indeed rare. For this reason, buyers find it difficult to work directly with translators, which is a more prevalent model in mature translation markets.

3. Infrastructural hurdles. Frequent power and Internet outages along with slow Internet speeds are some of the daily issues that African translators have to deal with. The cost of data connectivity is also prohibitive. Freelance translators may not be able to afford licenses for the tools they need, making it difficult to send and receive files and affecting the overall quality and speed of work.

4. Prioritizing languages. It’s often hard to choose among the scores of African languages, as each tribe often speaks its own dialect. Marina Pantcheva, our Linguistic Services Group Manager, says, “It is difficult to decide which language exactly to localize into, as there is not always a one-to-one correspondence between language and market (country). Typically, we have many languages for one market, and many markets for one language.”

Our table above covers the dominant long-tail languages, which have a huge reach not only as first language, but also as second. (The table mentions approximate numbers for first-language speakers only.) These are good starting points and presumably will be among the most common target languages until the speakers of other long-tail languages make their digital presence felt.

Why localize for Africa then?

In one word: growth. The African economy is expected to expand by 3.7% in 2016, with some countries like Ethiopia continuing to clock a double-digit growth rate since 2005. Companies are interested in figuring out how they can be a part of Africa’s growth story, despite the fact that success doesn’t come easy. Translation and localization are core to the growth of Africa and to the well-being of its society.

Africas localization challenges do not deter companies for the simple reason that they are not new or unique to Africa. They have been experienced in other regions like Asia with its own emerging languages. There are also many other drivers pushing for translation for Africa.

  • The African market is getting digital and localized. The likes of Google, Microsoft, and Facebook have begun to offer their wares in African languages. Google Translate has added many African languages, with isiXhosa being the most recent one. Microsoft Translator added text support for Afrikaans, which also happens to be the only African language supported for instant translation on Instagram. Google Play has been operating in some African countries since more than a year, introducing Books, Music, and Movies incrementally. Such developments typically help the local market connect with the global economy and encourage it to develop in its own languages.

    Consequently, it raises expectations for similar language support from other businesses, especially when the hardware ecosystem is also encouraging. McKinsey estimates that by 2025, half of sub-Saharan Africa’s billion-strong population will have Internet access, with 360 million of them via smartphones. Affordable smartphones like Mozilla’s are making sure this prediction comes true.

  • African identity is tied to culture and language. As African nations start gaining more economic and political power, their people will want to assert and promote their identity and culture more. This reawakening will also have implications for commerce, and the demand for goods and services in their own languages will become stronger.

    Companies that are not in tune with this sentiment may be called out and could risk losing consumers’ goodwill. African consumers, like their counterparts from anywhere else, prefer their own language when it comes to deciding what to buy. Information in one’s own language inspires confidence — this should not be rocket science.

  • Indigenous entrepreneurs are taking over. The media is replete with stories of Africa-born apps and businesses catering in unique ways to the needs of the local economies that they understand so well. For instance, i-Cow for herding cattle in Kenya, Econet for remotely monitoring patients in Zimbabwe, or Yoza in Uganda, an Uber-like service connecting dirty laundry to mobile washerwomen. Not to mention solutions such as M-Pesa that have found immense popularity beyond their geographical borders.

    Indigenous businesses are opening up Africa to new industries outside of the traditional ones tied to natural resources. Like gaming. Kiro’o Games, Cameroon’s first ever gaming studio, started out with just $100, but was able to raise $50,000 to create a role-playing game complete with African folklore, mythology, and a quintessentially African hero, Aurion.

    The moral of the story? Do not underestimate the African market or its entrepreneurs. They are more in sync with the market realities than you are. You only cede further ground by not localizing.

  • If you don’t do it, your competitor will. Localization is your way of beating copycat businesses from taking over the market. Apart from the businesses with innovative ideas, there are also those that borrow from globally successful companies. If you don’t enter emerging markets with localized products in time, you lose your lead. Also, some industry verticals are more keen on localizing than others, like IT, mobile phones, entertainment or other business-to-consumer goods and services. If your product falls in one of these business categories, it’s imperative for you to translate.

Don’t let the size and scale of localizing for Africa daunt you. Start with four to six languages or so that have a huge reach in the countries you’re targeting. Document your lessons, so you’re able to learn and scale quickly going forward.

Translation is your way of showing respect to the local culture and letting your customers feel a sense of inclusion towards your brand. Language is not a barrier, but an opportunity. Take advantage of it.

 

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