This month RWS Language Solutions was pleased to attend the BCF Annual Networking Event for coatings and chemicals industry professionals and the CIPD Learning and Development Conference. At both events, training the next generation of talent was a key topic of conversation. In this blog we review the latest approaches to training, including how we can support content localization for a global workforce.
A lot of organizational learning is still highly focused on face-to-face courses. RWS Language Solutions has been providing translation of multi-language classroom training materials for many years. We provide advice on partnering with a translation company and consult on drafting source content with translation in mind. Dedicated account teams, streamlined processes and an efficient post-translation review process ensures we deliver high-quality content in a timely manner.
However, there is no doubt that the future of online learning is one of massive growth. It is believed that education will continue to turn away from teacher/trainer-focused learning towards a community-based, knowledge-sharing learning approach. Learning content must be in place to allow learners to develop their knowledge and skills in their own language. The online content we translate can be as simple as written information, or involve a host of multimedia content such as videos, interactive quizzes, games, online assessments, live classrooms, surveys and questionnaires, checklists, infographics and podcasts.
It is common knowledge that people learn best in a series of short learning sessions with gaps in between them, rather than one long, set piece of learning. Spaced, repetitive learning works because each recall session activates the learner’s short-term memory, while also fixing it in the long-term memory. At RWS Language Solutions we have noticed that compliance training is one area in particular where this has proved popular and effective. It enables organizations to break down what is often technical and potentially boring learning into small, manageable chunks. This makes the learning both more accessible and memorable for learners.
As learner engagement steps to the fore, gamification is becoming a popular way to space learning. It is believed that video games are the most effective training tool, with completion rates much higher than traditional e-learning. Recently RWS Language Solutions helped a client to localize a ‘purposeful play’ game product for on-site visiting customers in 32 languages (for 42 markets). Other games could be used to develop business acumen, customer service, leadership and team management skills.
Last but not least, online learning is also social learning. Virtual Learning Environments (VLEs) allow for ease of collaboration and the exchange of ideas, while peer discussion in group forums reinforces learning and aids memory. This develops communication and teamwork skills and can increase social cohesion within groups. But if you believe that communication in a virtual meeting will flow without providing interpreting support when people have different levels of understanding and ability to express themselves in a language that is not their native tongue, you better think again!