Global ERP Transformation: Preparing 8,000+ Employees- Case study
Global ERP transformation case study showing how RWS prepared 8,000+ employees with role‑based training to drive faster adoption and minimize disruption.
Challenges
A multinational manufacturing company was preparing to implement a new ERP system across its global operations.
More than 8,000 employees needed training on updated processes and tools.
Without effective learning support, the transformation risked operational disruption and slow user adoption.
Solution
RWS created a comprehensive ERP learning program combining process-based eLearning, system walkthroughs, and role-specific training paths.
Interactive simulations allowed employees to practice key workflows before the system went live, helping teams understand how new processes would impact daily operations.
Results
The program enabled employees to build confidence with the new system before implementation.
By aligning learning with real operational workflows, RWS helped accelerate adoption and minimize disruption during rollout.
The organization achieved a smoother transition and stronger user readiness across global teams.