
AI-enabled enterprise solutions
Personalized experiences, augmented operations and collaborative intelligence are paving the way for new possibilities across businesses. At RWS, we build cognitive and real-world AI solutions for our clients, enhanced with next-generation capabilities to stay ahead in this age of digital disruption. Our customized AI solutions and deployment services include:
- Machine learning—Predictive analysis, data mining, e-learning and data modelling;
- Computer vision applications—Face detection, image tagging, object identification, sentiment analysis, Optical Character Recognition (OCR) and person tracking;
- Natural Language Processing (NLP)—Chat bots, voice recognition, text mining, information extraction, questions and answers and search; and
- Augmented and virtual reality—Environments, 360-degree views, forecasts and analytics.
Global AI program support
AI leaders build upon a foundation of innovation readiness and processes. We help you set the stage for global AI deployments and see them through to success with the following services:
- Metrics and measurement design;
- Outcome-focused program management;
- Program assessment and improvement; and
- Global business process outsourcing.


Data provisioning
Acquiring good, monolingual, single-culture data is challenging enough. Getting data to serve a multilingual, multicultural world requires a partner with a robust global AI services portfolio that includes:
- Data collection, mining and creation;
- Data aggregation and exploration;
- Linguistic asset creation; and
- Natural Language Processing (NLP) component creation.
Data evaluation and enrichment
Human-annotated data is the key to successful machine learning. We annotate and organize your data, so it works to optimize your customers’ experience through:
- Data set evaluation;
- Data cleaning and validation;
- Data asset annotation and labelling; and
- Transcription.


Machine learning model validation
Test your ML model using representatives of your real-world target audiences to ensure successful global deployment of your engines using:
- Model testing;
- Regional validation; and
- Performance reporting.
AI model evaluation
Maximize the value of your global AI engines through continuous, automated evaluation and refinement for constant improvement within your target markets. We do this through:
- AI engine testing;
- Feedback collection automation; and
- Global, in-market ground truth testing.

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