It is our policy to provide superior Intellectual Property (IP) and language services that meet the unique and emerging needs of our clients. Our quality processes are designed to specifically support the customers of our four divisions and their business performance. These processes are continuously monitored through the use of Key Performance Indicators to support our continual improvement efforts. To provide the highest quality language solutions and IP services, we have implemented an ISO 9001, ISO 13485 and ISO 17100 certified Quality Management System that codifies and governs virtually all procedures performed internally. Our Quality Management System acts as the foundation for delivering unparalleled quality solutions while measuring and monitoring the effectiveness of all key business and production processes.