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A digital event where people, ideas and solutions come together to support the way you do business.

 
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Catch up with on-demand sessions, learn how industry leaders are leveraging language technology and services to drive results and see what you missed at connect 2021.

Keynote Sessions

  • Innovation to Transformation

  • Technology & Innovation

Digital leaders are made—not born. With the massive virtual shift that has occurred these last 14 months the key is understanding & never forgetting the powerful harmony between the offline and online. Based on profound and practical research, Qualman showcases the 5 Habits that drive global success for employees, partners, clients, and customers. How to take Word of Mouth and transform it to World of Mouth. Qualman reveals new techniques including Posting-It-Forward, Being Flawsome, and other insights that will make you a better leader while positively impacting and transforming your organization today and tomorrow. 

Learn the 5 Habits of Digital Leadership (STAMP): 

Simple: This digital decade is complex; those that simplify it will win. 

True: Discover your strengths and true digital north—your digital stamp. 

Act: Fail forward, fail fast, fail better. Agility is the only thing that can’t be commoditized. 

Map: Be firm in your destination but flexible in your path. It takes intelligence to map your content & vision to drive transformative results. 

People: Networking before you need your network (both offline and online);building trust through content and the relationships they build.

In his keynote presentation, RWS Chief Technology Officer, Azad Ootam, takes you through the key content and language software product roadmaps and discuss his strategy for 2021 and beyond. From the straightforward rebranding required as a result of becoming part of RWS, to the critical selection and development of AI capabilities that will most benefit RWS customers, Azad touches on our new Smart MT approach, the new semantic capabilities of Tridion, the increased investment and pace of development in TMS and CAT tools, and our plans for Contenta and XPP. This is a critical session for those interested in the RWS software strategy and our focus on quality, innovation and added value.

Additional Sessions

Innovations with Intelligent Content - NASA

Session Description

Digital content is a huge growth area for organizations trying to keep up with information demands from customers, partners and employees. Organizations need to strike a fine balance between speed, quality and quantity. Making your content intelligent helps make your organization more agile and enables you to meet this demand more efficiently. Intelligent content is modular, structured, reusable, format-free and semantically rich – and delivers dramatic results. This session features customer stories that highlight the application of RWS content technologies. Each story looks at a specific benefit and provides fresh insights into how you can design your own plan for intelligent content.

Speakers

Chip Gettinger, VP Global Solutions Consulting, RWS

Madhu Mathew, Director of Technology, SASB

Noel McDonagh, Director Information Design and Development, Dell

Stephanie Smith, Senior Agile Product Manager, EBSCO Information Services

Al Stevens, Director, Clinical Content Management,  EBSCO Information Services

Dan Lauer, Web Project Manager, Omron Americas 

Elisa Nicolas, Web Content Manager, Nationwide Insurance

Innovations with Intelligent Content - EMEA

Session Description

Digital content is a huge growth area for organizations trying to keep up with information demands from customers, partners and employees. Organizations need to strike a fine balance between speed, quality and quantity. Making your content intelligent helps make your organization more agile and enables you to meet this demand more efficiently. Intelligent content is modular, structured, reusable, format-free and semantically rich – and delivers dramatic results. This session features customer stories that highlight the application of RWS content technologies. Each story looks at a specific benefit and provides fresh insights into how you can design your own plan for intelligent content.

Speakers

Chip Gettinger, VP Global Solutions Consulting, RWS

Madhu Mathew, Director of Technology, SASB

Noel McDonagh, Director Information Design and Development, Dell

Stephanie Smith, Senior Agile Product Manager, EBSCO Information Services

Al Stevens, Director, Clinical Content Management,  EBSCO Information Services

Dan Lauer, Web Project Manager, Omron Americas 

Elisa Nicolas, Web Content Manager, Nationwide Insurance

Blueprints for Transformation

Session Description

Einstein said that “we cannot solve our problems with the same thinking we used when we created them”. This perfectly encapsulates why transformation is essential in our fiercely competitive, digital-first world – and why it is so difficult to achieve. How do you start? What should you focus on first? What are the potential pitfalls and how should you avoid them? 

This session will help you answer all these questions through a series of stories told by people who are on their own transformational journeys. The stories showcase the application of RWS technology and expertise to meet and overcome content challenges across industries and business functions. Each story will illustrate the challenge, the approach, and the results achieved. You will walk away from this session with a fresh perspective and the tools to forge your own blueprint for transformation.

Speakers

Andrew Thomas, Senior Director Product Marketing, RWS

Scott Cahoon, Architect Tools and Technology Global Translation Team, Dell

Mark Lapidus, Senior Director, Product & Technology, Brand USA

Anna LaRiccia, Sr. Manager, Global Localization, iRobot

Sergio Lobo, Head of Language Services, Santander

Harry Teng, Marketing Localization Manager, Mailchimp

Aerospace and Defense Session

Session Description

This session focuses on the future of technical publication knowledge in aiding the optimized sustainment of your platforms and systems and will cover understanding technical publications in the S-Series Digital Thread, the role of content – from Engineering Design to the Flight Line (and back again), and the importance of joining our online community.

Speakers

Tim Russell-Jones, SVP & General Manager, RWS

Bob Hogg, Industry Marketing Director, RWS

Michael Ingledew, Managing Director, Tech Data World

How Semantic AI Drives Intelligent Content

Organizations are challenged on making information available to both employees and customers. Silos, fragmentation, duplication and findability issues remain rampant, and it’s getting worse with the growing amount of content each year. We need to make content intelligent to be able to bridge the silos and help users find knowledge faster on all current and future digital touchpoints. 

New semantic AI capabilities in Tridion let you map your critical content to the knowledge models of your organization, giving all your users the information they need to succeed in decision making. This is achieved through smart tagging, faceted search and concept-based search. Watch this session to learn about the future of Intelligent Content together with Tridion.

Speakers

Arpita Maity, RWS

Joe Pairman, RWS

Arno van Nijnatten, RWS

Accelerating Digital Transformation: Catalyst for Success!

Session Description

Digital transformation is changing how organisations operate and deliver value to their customers. It's also a cultural change that requires organizations to continually challenge the status quo. Almost every sizeable organization, wherever they are and whatever they do, is increasingly dependent on their ability in the digital world to develop, manage and distribute content to their employees, partners, customers and prospects. In order to effectively transform ways of working, the first step is to understand how your content flows through the Create, Translate and Deliver phases – this is what we call the Content Supply Chain. Studies have shown that 70% of organizational opportunities come from eliminating process deficiencies – effective Content Supply Chains enable organizations to become more efficient and more agile – able to respond to ever-changing market demands faster. 

This session explores the shared experiences of customers that have worked with our Content Supply Chain Advisory Service and what it has meant for them.

Speakers

Chad Weibel, Sr Director, Technology Account Management, RWS

Anna N Schlegel, Vice President of the Global Portfolio-to-Market organization, NetApp

Ivanka Pokraeva, Digital Project Manager, Malvern Panalytical

Protecting your Ideas

Session Description

This session will talk about one of the most valuable assets that a company owns – Intellectual Property. The founding platform of many of the world’s greatest ideas stem from the work of the R&D department, and R&D carries a significant cost. It is an investment that needs to be realised. The ideas flowing from R&D need to be captured, nurtured and protected. To do this efficiently and cost effectively requires a streamlined and well managed innovation process, with a partner that can support at every step. 

Since 1958 RWS has been setting industry standards with market leading IP Support services, delivered by expert teams through innovative technology solutions. We have helped more than 10,000 clients protect their IP rights around the world and firmly established ourselves as a trusted, global brand with a reputation for technical expertise, quality and reliability. 

RWS IP Services offers the highest-quality patent translations, a seamless global patent filing experience and a wide range of cutting-edge IP research services to support product development. Clients include the world’s top patent filing companies, organizations, attorney firms, licensing and technology transfer offices. 

We will also touch briefly on the monetization of patent portfolios which can transform the R&D cost centre into a flourishing profit centre. 

Watch now to learn more about how RWS can support you in protecting your ideas.

Speakers

Austyn Hardy, Vice President, Sales and Marketing, RWS

Managed Healthcare Client Showcase

Session Description

Managed healthcare providers are undergoing transformation as traditional healthcare models evolve to meet regulatory requirements, member expectations and digital content needs. Personalization, health equity and population health are leading the way for organizations to engage more deeply using communications that bridge both language and ability barriers and RWS Regulated Industries is supporting this challenge with our translation and content solutions. 

This session will feature one of our managed healthcare provider clients discussing the challenges they face to improve member experiences, while complying with regulatory accessibility standards.

Speakers

Lily Shen, Managing Director, COVID-19 Response, Asian and Pacific Islanders American Health Forum (APIAHF)

Kael Rude, RWS

Life Sciences Client Showcase

Session Description

Patient centricity and the global requirements of bringing drugs, therapies and medical devices to market continue to increase in strategic importance to the Life Sciences industry. 

RWS Regulated Industries specializes in the unique needs of multiple sectors in Life Sciences by supporting complex regulatory content and translation needs. This session will showcase one of our Life Sciences clients sharing their challenges and how we help them successfully navigate global requirements of safety and patient centricity by delivering industry-focused services and innovative technologies.

Speakers

Lee-Ann Montano, Principal Consultant

Sam Jones, RWS

Technology Solutions and Services

This sessions provides the insights of the technology services provided by RWS, including challenges faced by our partners along with solution provided by RWS Technology Services.

Speakers

Pankaj Jain, Sr. Vice President Technology Services, RWS

Saurabh Kavthekar, Director, Product & Support Globalization, NetApp

Milton L. Wainberg, MD Professor of Clinical Psychiatry Director, Global Mental Health Research Columbia University/New York State Psychiatric Institute

Tridion Docs Roadmap

Tridion Sites Roadmap

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