SDL Healthcare

Managed Care

Confidently communicate across both language and ability barriers. Our solutions and expertise help you meet your translation and compliance needs year-round, not just during Annual Enrollment Period (AEP).

Now you can deliver all member communications that are both, culturally appropriate and comply with regulatory accessibility standards and timelines, so that your digital and printed content ensures equal access to all.

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Why RWS?

Ensure governance and satisfaction for all member communication.
Heart Beat

Trusted by 9 of the top 10 US healthcare organizations.
Fast stopwatch

99.3% on-time delivery.
Certification

508 and 504 compliant solutions.
Money

30% reduction in costs and timelines.
Calendar

24/7/365 support.

Areas of expertise

Streamline your communication schedule for your members and your staff.
SDL Healthcare Solutions - AEP Materials

AEP materials

Translate your Evidence of Coverage (EOC), Summary of Benefits (SB), Annual Notice of Changes (ANOC), directories, and formularies across languages and abilities to ensure timely release of all materials, in accordance with compliance.
SDL Healthcare Solutions - Member enrollment

Member enrollment, engagement and retention

Boost enrollment by speaking to your prospective members in their language—with the right cultural and linguistic nuances—all while being fully accessible.
SDL Healthcare Solutions - Member facing content

Member facing content

Improve your member experience for all. Whether replying to a grievance, denial claim, or member compliment, we can help you communicate with your member audience appropriately and efficiently.

Solutions

Avatars group

Cultural and linguistic services

Work with our network of experts to adapt your materials both culturally and linguistically, across every channel, to ensure meaningful access for all while meeting Limited English Proficiency (LEP) obligations. 

More than just translation for your members we can make sure your content suits their culture—not just their language.

Cultural and linguistic services
Accessibility
Content management solutions
"It's the first year we've worked with you and it's the first year we have ever been on time! No wonder you won the Supplier of the Year award!"

Managed healthcare client since 2002