SDL (LSE: SDL), a global leader in content creation, translation, management and delivery, today announces that it is now offering its customers 30+ Services Packages and Training Courses, to help them maximize the value of their SDL solution. By providing service excellence, process, and technology, SDL helps its customers deliver greater return and success from its content and/or language solution, while empowering them to build out and optimize their Global Content Operating Model (GCOM).
SDL enables its customers to engage worldwide audiences through the power of content. It has been delivering transformative business results with software and service solutions that span the entire content supply chain, from creation through to translation and delivery, for over 25 years. Today SDL is supporting 88 of the top 100 global brands solve their most complex content and language challenges. As many brands start to transform their traditional approach to managing, communicating and distributing content to audiences worldwide, they are moving towards a GCOM for better alignment of their people, processes and technologies. SDL Global Client Services (GCS) ensures all its customers maximize the value of their SDL solution and they move towards a GCOM.
“By offering the right experience and expertise, with the most advanced services and training packages across the translation and content management market, we can address our customers’ daily content challenges and help them be more successful,” said Betsy Fallon, EVP, Global Client Services at SDL. “Our newly packaged portfolio of service offerings, support the entire product lifecycle, where we can integrate expert language services with language and content management technology platforms, enhanced with sophisticated machine learning and artificial intelligence for more intelligent content and more automated process.”
From hosted/SaaS service offerings to managed and on-premises, SDL offers a variety of solutions across its Professional Services, Technical Support, Training and Cloud Services team, helping its customers’ harness the power of content to build out a Global Content Operating Model that supports the full breadth of a business and reach new audiences.
Today, SDL is working with many of its customers towards a GCOM, helping brands progress – through regular evaluation and optimization – from manual to autonomous content creation, translation and delivery across their content supply chain. SDL’s Global Client Services team helps customers get there faster from the time a new solution is delivered to growth and extended use.