Certifications

Standard Description Sites
ISO 9001:2015
  • Quality Management System certifications 
  • Guarantees that documented systems are in place and are audited regularly 
  • RWS has held this since 1992 
  • SDL has held this since 2000

Chalfont St Peter, UK; Alnwick, UK; London, UK; Maidenhead, UK; Sheffield, UK; Leuven, Belgium; Sao Paulo, Brazil; Montreal, Canada; Santiago, Chile; Beijing, China; Changsha, China; Dalian, China; Rizhao City, China; Shanghai, China; Shenzhen, China; Xi’an, China; Zagreb, Croatia; Hradec Králové, Czech Republic; Paris, France; Berlin, Germany; Leipzig, Germany; Munich, Germany; Stuttgart, Germany; Athens, Greece; Budapest, Hungary; Mumbai, India; Tokyo, Japan; Lebanon; Bydgoszcz, Poland; Porto, Portugal; Seoul, Republic of Korea; Singapore; Granada, Spain; Madrid, Spain; Taipei City, Taiwan; Bangkok, Thailand; Hengelo, The Netherlands; Hartford, USA; New York; USA; Plano, USA; San Jose, USA; Superior, USA; Wakefield, USA, Ho Chi Minh City, Vietnam  

Applicable in 49 offices*, 40 offices certified and 9 offices compliant

 
ISO 17100:2015
  • Certification for translation companies 
  • Focuses specifically on competences based recruitment and resourcing of projects 
  • Guarantees that independent review happened at every stage of the process 
  • Covers publishing and engineering processes 
  • RWS had held this since 2010 
  • SDL has held this since 2009

Chalfont St Peter, UK; Alnwick, UK; London, UK; Maidenhead, UK; Sheffield, UK; Leuven, Belgium; Sao Paulo, Brazil; Montreal, Canada; Santiago, Chile; Beijing, China; Changsha, China; Dalian, China; Shanghai, China; Shenzhen, China; Zagreb, Croatia; Hradec Králové , Czech Republic; Paris, France; Berlin, Germany; Leipzig, Germany; Munich, Germany; Stuttgart, Germany; Athens, Greece; Budapest, Hungary; Mumbai, India; Tokyo, Japan; Lebanon; Bydgoszcz, Poland; Porto, Portugal; Seoul, Republic of Korea; Singapore; Granada, Spain; Madrid, Spain; Taipei City, Taiwan; Bangkok, Thailand; Hengelo, The Netherlands; Broomfield, USA; Hartford, USA; New York; USA; Plano, USA; San Jose, USA; Superior, USA; Wakefield, USA, Ho Chi Minh City, Vietnam 

Applicable in 45 offices*, 36 offices certified and 9 offices compliant

 
ISO 13485:2016
  • Quality Management System for the medical devices industry 
  • Guarantees that regulatory requirements are followed and that risks are managed 
  • RWS has held this since 2010 
  • SDL achieved this in 2011

London, UK; Maidenhead, UK; Hartford, USA 

Applicable in 10 offices*, 1 office certified and 9 offices compliant

 
ISO 27001:2013
  • Information Security Management System 
  • Covers IT, Cloud Operations, Product Development, Support, HR, Operations and Facilities 
  • RWS achieved this in 2020 
  • SDL achieved this in 2011

Chalfont St Peter, UK; Maidenhead, UK; Sheffield, UK; Bangalore, India; Cluj, Romania; Hartford, USA

Applicable in 17 offices*, 8 offices certified and 9 offices compliant

 
ISO 14001:2015
  • Environmental Management System certification 
  • Focuses on the means to minimize harmful effects on the environment caused by its activities and to achieve continual improvement of its environmental performance 
  • Guarantees that regulatory requirements are followed and that risks are managed
  • RWS has held this since 2020 
  • SDL achieved this in 2012

Chalfont St Peter, UK; Maidenhead, UK; Beijing, China; Rizhao, China; Xi’an, China; 

5 offices certified and 5 offices compliant

 
ISO 21500:2012
  • Guidance for Project Management published as a non certifiable standard 
  • Provides high-level description of concepts and processes that form good practice in project management
  • Achieved by SDL in 2013

Maidenhead, UK; Sheffield, UK; Leuven, Belgium; Montreal, Canada; Beijing, China; Dalian, China; Shanghai, China; Stuttgart, Germany; Hengelo, Netherlands; Mumbai, India; Plano, USA; San Jose, USA; Superior, USA; Wakefield, USA.

Applicable in 13 offices*, 13 offices compliant

 
ISO 18587:2017
  • Certification for translation companies and post-editors 
  • Regulates the post-editing of content processed by machine translation systems and establishes competences and qualifications for post-editors 
  • Focuses specifically on full post-editing (and does not cover light post-editing) 
  • RWS has held this since 2020 

Maidenhead, UK; Granada, Spain; Brno, Czech Republic; Hartford, USA; Thousand Oaks, USA 

Applicable in 43 offices*, 34 offices certified and 9 offices compliant

* Applicable offices are offices providing services which are relevant to the ISO certification within the reporting year.