What Are AI Voices? A Guide to How They Work

Matt Hardy Matt Hardy SVP, Linguistic AI 26 Jun 2025 9 mins 9 mins
What Are AI Voices? A Guide to How They Work

What are AI voices, really?

The human voice is your brand’s ultimate tool for connection. It can explain complex ideas with clarity, build trust through a reassuring tone, and create excitement in a way that text on a screen simply can't. But how do you scale that power across dozens of markets and languages without losing the very human quality that makes it so effective?

This is the challenge that AI voices are built to solve.

You may know them as synthetic voices or text-to-speech, but the technology has evolved far beyond its robotic-sounding origins. Today’s advanced AI voices are sophisticated systems, trained on vast amounts of human speech to generate audio that is rich, emotive, and remarkably human-like.

As the demand for video and audio content continues to explode, organizations are looking for scalable and efficient ways to engage global audiences. The applications are everywhere – from powering virtual assistants and voicing video game characters to localizing corporate training and dubbing blockbuster content.

However, a critical distinction must be made. The market is flooded with off-the-shelf AI tools that promise instant results, but often lack the quality, security and ethical oversight that professional use cases demand. The most advanced, lifelike voices are the product of a meticulous and responsible process, one that strategically combines the power of AI with the irreplaceable nuance of human expertise.

Let's explore how these powerful voices are created.

The soul of speech: Marrying words and meaning

What makes human speech so difficult for a machine to replicate perfectly? It’s the seamless combination of the words themselves (linguistic information) with the crucial layer of how they are said (prosodic information). Prosody is the music of our language – the rhythm, pitch, stress and intonation that can turn a simple phrase like "that's great" into a message of genuine excitement, biting sarcasm or gentle reassurance.

The human brain processes both layers of information simultaneously and instinctively. For a long time, AI voice systems tackled them as separate, distinct tasks, which is why they often sounded flat and disconnected from the context of the words.

The real breakthrough in modern AI voice technology is the ability to finally replicate this human synergy. This is achieved using large, multi-modal language models that analyze the source text to infer its true meaning and intent. By understanding the context, the AI can generate speech that carries the correct prosody, ensuring the emotional weight of the message is delivered intact.

This is a perfect example of what we call Genuine Intelligence in action. It’s not about replacing human capabilities with a machine. It's an approach where we use powerful AI to handle the scale and speed of the task, while relying on a deep, human-led understanding of language to guide the technology toward a more authentic and effective output.

High-quality inputs lead to high-quality outputs

An AI model is only as good as the data it’s trained on. This is a fundamental truth in machine learning, and it's especially critical when creating AI voices. If you train a model on low-quality, monotonous audio, you will get a low-quality, monotonous voice. To create the rich, expressive audio needed to truly engage an audience, the training data must be of the absolute highest caliber.

This is where a professional, human-led approach to data collection makes all the difference, moving far beyond simply scraping publicly available audio. The process is meticulous:

  • Sourcing professional talent: We begin by working exclusively with professional voice actors. Their training allows them to deliver lines with pristine clarity, consistent pacing and a wide emotional range – providing the perfect raw material. Crucially, they give explicit and ethical permission for their voice to be used for this specific purpose.
  • Curating expressive scripts: The actors read from scripts that are carefully selected to cover a vast spectrum of human expression. This ensures the AI model is trained on everything from excited exclamations and subtle whispers to neutral, informative statements.
  • Expert-led direction: In the recording studio, voice directors guide the actors through the scripts, ensuring every line is delivered naturally and captures the intended emotion perfectly.
  • Pristine audio engineering: Finally, our audio engineers meticulously clean and process the recordings, ensuring the final data set is flawless.

This entire, resource-intensive process is repeated for every language and dialect. This curated, high-quality data is then used to fine-tune a foundational speech model – a massive model, much like the LLMs behind ChatGPT, that has been pre-trained on years' worth of diverse speech data. This fine-tuning step is what elevates the final voice, making it far more reliable, realistic, and expressive than a generic model could ever be.

From text to voice: The generation process

Once a voice model is trained and ready, how does it generate the final audio for a project like a video dubbing? The process is a careful blend of technology and human oversight.

It always begins with a human-verified translation. Relying on AI alone for translation can introduce errors or "hallucinations" – a common issue where generative AI produces false or nonsensical output. By starting with a translation that has been approved by a linguistic expert, we ground the entire process in a foundation of accuracy and reliability. This is a critical step in providing content you can trust.

With the verified translation ready, the AI takes over:

  1. A voice is cast. We select an appropriate voice identity from our bank of proprietary, ethically sourced AI voices. In certain cases, and only with explicit permission from the talent, we can even clone the voice of the original speaker to maintain continuity.
  2. The audio is generated. The AI model combines the translated text with the chosen voice identity, generating a new, seamless audio track in the target language.
  3. The performance is perfected. While the AI model instinctively chooses an appropriate expression, our human experts have the final say. They can step in to refine the performance by adjusting the inflection, rhythm, style and volume. This human-in-the-loop stage is vital for matching the audio perfectly to on-screen action or for aligning the tone with specific cultural expectations.

After the AI has performed its task, the dubbed audio enters a final, rigorous quality assurance stage. Our team of language specialists reviews the output, making final tweaks to ensure the tone is perfect and every word is pronounced correctly. Only then is it ready to be shared with the world.

Innovate with confidence: A smarter approach to AI

The world of AI is moving at a breakneck pace. While this creates incredible opportunities, it also presents significant risks for organizations looking to adopt the technology. Generic, unchecked AI tools can do more harm than good, creating content that is inaccurate, culturally insensitive, or simply off-brand.

That’s why RWS champions a smarter path forward.

Our AI-powered dubbing and voice-over services are built on the principle of Genuine Intelligence. We don’t just use technology; we build it, guide it, and refine its output with the irreplaceable expertise of our 1,800+ in-house language specialists. This ensures our solutions are not only fast and scalable but also secure, reliable and ready to connect with your global audiences on a truly human level. We handle the complexity of global audio so you can innovate with confidence.

Ready to explore how AI-powered voice solutions can transform your global content?

Matt Hardy
Author

Matt Hardy

SVP, Linguistic AI
With 18 years at RWS, Matt Hardy has a rich background in Language Technology. As SVP of Products for Linguistic AI, Matt is responsible developing our portfolio of AI-enabled technologies and services for clients. Matt's mission is to help translators and organizations navigate, and excel in, the ever-evolving landscape of language services, now and in the future.
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