Glossary

Accessibility in eLearning

Accessibility in eLearning is the practice of designing, developing and delivering digital learning materials so that all learners – including those with disabilities – can access, understand and engage with the content. It ensures that online education is inclusive, perceivable and operable for everyone, regardless of ability, device or environment.

Description

Accessible eLearning combines instructional design, inclusive UX and technical compliance with standards such as WCAG 2.2 and Section 508. It ensures that training modules, learning portals and interactive courses work effectively with assistive technologies such as screen readers, keyboard navigation, captions and transcripts.

When accessibility is built into eLearning from the start, content creators can reach a broader audience, meet regulatory requirements and enhance the overall learner experience. It is not just about compliance – it is about empowering every learner to participate fully.

True accessibility requires collaboration between designers, developers, linguists and subject-matter experts. Through structured authoring, localization and testing, organizations can embed accessibility at each stage of the learning lifecycle – from storyboard to LMS delivery – ensuring that all learners receive equitable, high-quality experiences.

Accessible eLearning must also account for cognitive and neurological differences. This involves designing layouts that minimize distraction, using consistent navigation structures and providing content in multiple formats – such as audio, text and interactive diagrams – to support different learning preferences. For neurodivergent learners, such as those with ADHD or dyslexia, features like adjustable playback speeds, clear typography and the ability to pause limits are vital. By reducing cognitive load and offering flexible learning paths, organizations ensure that training is not just technically accessible but educationally effective for the entire workforce.

Example use cases

  • Corporate training: Deliver inclusive onboarding and compliance programs for global employees.
  • Higher education: Provide accessible online courses that meet WCAG 2.2 and ADA requirements.
  • Workforce development: Create multilingual, accessible learning for distributed teams.
  • Healthcare and life sciences: Ensure accessible digital training aligned with patient-safety regulations.
  • Public sector: Meet legal accessibility obligations for eLearning initiatives.

Key benefits

Inclusion
Ensures equal access to learning for people of all abilities.
Compliance
Meets WCAG 2.2, Section 508 and European Accessibility Act standards.
Quality
Improves engagement and comprehension through clear, flexible design.
Scalability
Embeds accessibility into authoring, localization and publishing workflows.
Scalability
Reduces remediation time by integrating accessibility from the start.

RWS perspective

RWS helps organizations make digital learning truly inclusive. Our accessibility specialists and instructional designers work together to integrate accessibility principles into every eLearning project – from initial design through localization and testing.

We combine human expertise in pedagogy, accessibility and language with intelligent technology that streamlines authoring, subtitling, voiceover and quality assurance. This Human + Technology approach ensures that eLearning is not only compliant but engaging, consistent and culturally relevant across languages and regions. With RWS, accessibility becomes an integral part of global learning strategies – supporting diversity, compliance and learner success everywhere.