Glossary

Confidentiality

Confidentiality is the ethical and legal obligation to protect sensitive information from unauthorized access, disclosure or misuse. It ensures that data shared in professional, legal or commercial contexts remains private and secure.

Description

Confidentiality is a cornerstone of the localization, translation and intellectual property sectors. Clients routinely share proprietary materials – including product documentation, legal filings and technical data – that require strict protection.

At RWS, confidentiality is maintained through secure workflows, restricted access protocols and non-disclosure agreements for all linguists, engineers and partners. This protection is reinforced by compliance with ISO/IEC 27001 and ISO 9001, which govern information security and quality management across RWS’s global operations. RWS’s approach to confidentiality extends beyond compliance – it reflects our core value of trust. Every process, platform and partnership is designed to uphold the integrity of client information and deliver peace of mind in every interaction.