Glossary

Enterprise localization

Enterprise localization is the process of adapting all types of content – from marketing and technical documentation to digital platforms and training – to resonate with global audiences at scale. It goes beyond translation, combining technology, workflow automation and human expertise to deliver consistent brand experiences across languages, markets and channels.

Description

For global enterprises, localization is no longer a departmental activity – it’s a business-critical function that impacts revenue, customer satisfaction and brand reputation. Enterprise localization connects every part of an organization’s content ecosystem, ensuring that communication is accurate, culturally relevant and delivered efficiently worldwide.

This approach relies on centralized governance, integrated technology and AI-enabled workflows. Translation Management Systems (TMS), content connectors and Machine translation (MT) engines work alongside human linguists, project managers and creative specialists to streamline processes and maintain quality. At the enterprise level, localization is also about data: using analytics to track efficiency, quality and engagement across all markets. Scalable localization frameworks allow companies to deliver personalized, compliant and on-brand content faster – from websites and apps to marketing campaigns and product documentation.

Example use cases

  • Scaling: Scaling multilingual marketing and product content across dozens of markets.
  • Integration: Integrating translation and content workflows through APIs and connectors.
  • Consistency: Enabling brand consistency across marketing, legal and technical documentation.
  • Management: Managing high-volume translation programs with centralized visibility and control.
  • Transformation: Supporting global digital transformation and customer experience initiatives.

Key benefits

Scalability
Localize content efficiently across multiple markets and departments.
Consistency
Maintain brand voice and terminology globally.
Speed
Leverage automation and AI for faster time-to-market.
Visibility
Centralize program management and reporting.
Visibility
Combine human expertise with intelligent technology for accuracy and cultural impact.

RWS perspective

RWS empowers the world’s leading enterprises to deliver consistent, culturally authentic experiences everywhere they operate.

Our Human + Technology approach brings together AI-enabled workflows, expert linguists and creative specialists to manage every aspect of enterprise-scale localization – from technical documentation and regulatory content to digital marketing and training. By combining global reach with deep industry expertise, RWS helps organizations streamline complex localization ecosystems, reduce costs and connect meaningfully with audiences worldwide.