Glossary

LiveContent

LiveContent is RWS’s dynamic publishing and content delivery technology. It enables organizations to deliver structured, component-based information in real time – ensuring that users always access the latest, approved version of any content.

Description

Originally developed as SDL LiveContent, the technology now forms an integral part of the Tridion content management and delivery ecosystem. LiveContent connects structured authoring environments – such as Tridion Docs – with publishing and delivery frameworks that make information available across websites, knowledge portals and digital applications.

By delivering modular content dynamically, LiveContent allows updates to flow automatically wherever that content appears. This reduces duplication, improves compliance and ensures that customers, partners and employees always receive consistent, accurate information. Modern LiveContent implementations combine structured XML content, metadata and APIs to provide personalized and searchable access to technical or product information.

Example use cases

  • Portals: Deliver self-service documentation dynamically to customers and field teams.
  • Publications: Publish S1000D, DITA or XML content across multiple delivery channels.
  • Support: Keep manuals, maintenance data and instructions continuously up to date.
  • Regulation: Ensure traceability and compliance for every published component.
  • Omnichannel: Feed accurate, approved content into websites, chatbots and apps.

Key benefits

Accuracy
Ensures users always access current, approved information.
Efficiency
Reduces rework by reusing structured components across outputs.
Consistency
Delivers unified content across devices, languages and audiences.
Scalability
Supports enterprise-wide publishing from a single source.
Scalability
Delivers content dynamically based on user role, context or region.

RWS perspective

At RWS, LiveContent represents the evolution of intelligent content delivery. Now part of Tridion’s delivery framework, it enables dynamic publishing that turns structured content into actionable knowledge.

Our Human + Technology approach combines the precision of structured authoring with the flexibility of real-time delivery. Integrated with Tridion Docs and Contenta, LiveContent ensures that every piece of information – from technical documentation to customer-facing content – is accurate, accessible and discoverable. Organizations across industries use RWS’s LiveContent-enabled platforms to connect people with knowledge instantly, creating trusted, efficient and compliant information ecosystems.