Glossary

Managed services

Managed services are ongoing, outsourced solutions in which a specialist provider assumes responsibility for delivering, maintaining and optimizing specific operational functions. In localization, managed services combine technology, process management and expertise to handle complex multilingual workflows on behalf of clients.

Description

Managed services models allow organizations to focus on their core business while relying on a trusted partner to manage specialized tasks – from translation and content delivery to vendor coordination, Quality assurance and reporting.

In localization, this approach ensures continuity, scalability and consistent quality across markets. Managed services providers (MSPs) use advanced tools such as Translation Management Systems (TMS), machine translation (MT) and automation frameworks to streamline workflows and ensure transparency. RWS delivers managed localization services that blend human expertise with intelligent automation. Acting as an extension of client teams, RWS oversees the entire content lifecycle – from planning and translation to quality review and deployment – ensuring global consistency and measurable ROI.