Glossary

Web and software accessibility

Web and software accessibility is the practice of designing and developing websites, applications and digital interfaces that everyone can use – including people with disabilities. It ensures that digital products are perceivable, operable, understandable and robust across devices, assistive technologies and user preferences.

Description

Accessible websites and software are built to work for everyone. They support screen readers, keyboard navigation, voice commands and adaptive devices. They use clear structure, consistent navigation and inclusive design to ensure equal access to information and functionality.

Standards such as the WCAG 2.2, Section 508 and the European Accessibility Act define the technical and usability requirements that organizations must meet. These standards ensure that text, media and interactive elements are understandable and navigable by users of all abilities. Accessibility in web and software development is most effective when embedded early in the design and localization process. It extends beyond compliance – driving better usability, faster performance, improved SEO and stronger brand reputation. By combining accessibility testing, localization and intelligent automation, organizations can deliver inclusive, high-performing digital experiences across all platforms and markets.

Example use cases

  • Design: Build WCAG-compliant websites with accessible structure and navigation.
  • Apps: Create inclusive UX across devices, operating systems and languages.
  • Management: Ensure accessible publishing workflows within CMS or DXP platforms.
  • Localization: Integrate accessibility into multilingual and regional versions.
  • Compliance: Audit and certify accessibility across enterprise digital estates.

Key benefits

Inclusion
Delivers equitable access to online information and digital tools.
Compliance
Meets WCAG, ADA, Section 508 and EAA requirements.
Performance
Improves site usability, speed and SEO rankings.
Efficiency
Embeds accessibility checks into design and localization workflows.
Efficiency
Builds brand credibility through inclusive digital experiences.

RWS perspective

At RWS, we help organizations design, test and maintain accessible web and software experiences that meet global standards and local expectations.

Our teams bring together human accessibility experts, developers and AI-powered testing tools to evaluate and optimize digital interfaces for inclusivity. Whether it’s building accessible CMS workflows, localizing applications or auditing compliance, RWS ensures accessibility is built in – not bolted on. We also leverage Tridion and other enterprise content platforms to deliver accessible web content faster, helping organizations achieve regulatory compliance while improving time-to-market and user experience.