Hearts, minds, and algorithms: how L&D can master human connection in AI-enabled eLearning

In this ATD webinar hosted by RWS, experts from across the learning and development community explore how artificial intelligence is transforming learning design and what it takes to keep empathy, creativity and connection at the center of the experience. Although the discussion spans multiple industries, the themes and practices shared are highly relevant for Life Sciences teams looking to modernize training while maintaining quality, accuracy and compliance. 

 

Moderated by Michael Coates, Business Development Director at RWS, the session brings together Jim Guilkey (S4 NetQuest), Rebecca Krauland (Lockton Dunning Benefits) and Carolina Denkler (Third Term Learning) to discuss how L&D teams can use AI responsibly to personalize learning, strengthen engagement and scale creativity. These insights offer Life Sciences organizations practical ways to introduce AI while supporting scientific rigor and global regulatory expectations. 

 

You will hear real examples of AI in action, from adaptive learning and self-driven coaching to the governance and data foundations that make AI effective. The panelists share how empathy, transparency and strong design principles ensure that technology enhances rather than replaces the human expertise essential in Life Sciences training. 

 

Watch the recording to learn: 

Watch on demand to discover how AI and human intelligence can work together to create learning that is faster, fairer and more human, offering Life Sciences teams insights they can adapt to their own unique training needs.