Increasing customer engagement and conversion rates for a leading retail brand

A leading retail brand wanted to simplify the job of serving millions of customers with more than 40,000 unique products. We worked with the retailer to grow its ecommerce maturity by improving ecommerce manageability and business intelligence capability, and overhauling the customer buying experience. 

Read our case study to find out how we helped the retailer gain a range of benefits, including: 

  • Increased conversion rates with single-cart checkout across multiple brands and integrated payment gateways 
  • Improved customer engagement and experience by enabling product personalization 
  • Social media integration allowing customers to share product reviews and providing data that influences product enhancements and inventory planning 
  • Simplified sales admin with a single point of access to multiple applications