iiRDS

iiRDS is designed for environments where information must move seamlessly across tools, platforms and devices – particularly within the Industrial Internet of Things. It uses metadata, semantic tagging and a standardized packaging format to ensure that content can be delivered on demand, whether it is consumed by a human technician or an automated system.

The standard complements structured content models such as DITA and XML. While DITA provides modular, reusable components and XML offers a structured markup foundation, iiRDS defines how that information is delivered intelligently. The combination ensures that instructions, procedures and technical data can be exchanged reliably across devices, applications and service environments. iiRDS plays an important role in modern service ecosystems where predictive maintenance, remote assistance and automated diagnostics depend on timely, accurate information. Organizations can use it to reduce downtime, maintain consistent documentation and improve how users interact with complex technical assets.

RWS helps organizations prepare and structure content so it can be used effectively within iiRDS-enabled ecosystems. With Tridion Docs, teams can author modular, metadata-rich content that aligns naturally with the iiRDS format. This ensures information is accurate, machine-readable and ready for intelligent delivery across applications, devices and global markets.

Beyond authoring, RWS supports organizations with governance, semantic enrichment and global content operations. By combining human expertise with intelligent automation, RWS helps enterprises create information environments that are scalable, interoperable and ready for next-generation service experiences.