Glossary

Tridion Docs

Tridion Docs is RWS’s intelligent Component Content Management System (CCMS) that helps enterprises create, manage, translate and deliver complex, structured content across global channels. It enables technical and regulated organizations to work smarter – using structured authoring, intelligent automation and human expertise to ensure consistency, compliance and speed at scale.

Description

Tridion Docs is the structured content foundation of the Tridion platform. It’s built for organizations that manage large volumes of mission-critical documentation – from product manuals and service guides to compliance and regulatory materials. By breaking content into reusable components, Tridion Docs helps teams create once and reuse everywhere, transforming how information flows through the enterprise.

With support for DITA and XML-based authoring, Tridion Docs allows content creators to produce highly structured, metadata-rich content that’s easy to find, translate and publish. Every piece of information – whether a paragraph, graphic or data table – becomes a manageable, reusable building block that ensures consistency and control. Authors can collaborate in real time through a web-based interface, while content managers maintain full governance through version control, workflow management and approval processes. Tridion Docs integrates seamlessly with translation and localization workflows, enabling continuous localization across languages and formats. It connects natively with Trados and Language Weaver, allowing teams to automate translation, reuse previously approved content and maintain linguistic accuracy across every market.

Example use cases

  • Documentation: Create, manage and publish product manuals, installation guides and support documentation.
  • Regulation: Ensure compliance in industries such as healthcare, pharmaceuticals and finance.
  • Knowledge: Centralize information and make it accessible across departments and languages.
  • Launches: Accelerate multilingual content readiness for new product introductions.
  • Training: Deliver consistent, localized content to employees, partners and customers worldwide.

Key benefits

Reuse
Reduce duplication and reauthoring effort through modular content design.
Compliance
Maintain control with audit-ready workflows and version management.
Collaboration
Enable global teams to work together securely in one unified system.
Speed
Automate localization and publishing to reach every market faster.
Speed
Connect seamlessly with Trados, Language Weaver and enterprise applications.

RWS perspective

Tridion Docs embodies RWS’s vision of intelligent content – content that is structured, discoverable and designed for scale. By combining advanced technology with deep human expertise, RWS helps enterprises master complex documentation challenges and turn content into a strategic advantage.

At RWS, we believe that intelligent content doesn’t happen by chance – it’s engineered through the perfect balance of people and technology. Tridion Docs reflects that philosophy. It automates what machines do best – structure, speed and scalability – while empowering human authors and reviewers to focus on accuracy, clarity and empathy. When integrated with Tridion Sites and content delivery, Tridion Docs becomes part of a complete content platform that supports the entire lifecycle.