Cognitive technology

Cognitive technologies are also alternatively known as ‘thinking’ technologies. These technologies are based on or a subset of artificial intelligence. Some examples include algorithms, robotic process automation, machine learning, natural language processing, and natural language generation.

Such technologies mimic the human way of thinking to learn from experience, mistakes, different scenarios, etc. Cognitive technologies are devised to bring speed, efficiency, and scale to products, services and processes that are often humanly impossible.

Example use cases

Some of the applications of cognitive technologies across different sectors
  • BFSI: Analyse the market statistics in different ways and work with the front-end/client-facing application or software to make valuable suggestions.
  • Healthcare and life sciences: Work with past patient records and a database of medical information and interact with physicians to answer their questions or share suggestions about the treatment.
  • Travel: Aggregate travel information such as flight and resort prices and availability, and match it to user requirements to deliver a streamlined custom travel experience that saves time and/or money.

Key benefits

  • Leaner and efficient processes
  • Enhanced employee productivity and capability
  • Rich customer experience
  • Simplified workflows
  • Real-time data analysis 
  • Scalable solutions