Tridion for Technical Communication
Deliver accurate product information for after-sales and self‐service to customers, field service and support teams and scale as the number of products, variations and markets grow.
Tridion helps you effectively create, manage and publish multilingual information in any format and on any channel. Improve content quality, speed up translations and eliminate lengthy desktop publishing so you can launch offerings faster and in more markets with constant or even reduced budgets.
Tridion Docs leads the way
Testimonials
“The productivity improvements enabled by Tridion allow us to accomplish more in less time.”
Thomas Oswald Manager, Central Customer Service.
Key results
Use cases
Field support and troubleshooting
Product information and documentation
Augment field support with high-quality service information to reduce mean time to repair (MTTR) while allowing improved collaboration and accuracy for distributed teams.
Tridion dynamically delivers granular product and service information, supporting both online and offline delivery of information, as well as new ways to interact with equipment such as Augmented Reality (AR).
Publish accurate product information at the click of a button in any format, on multiple digital channels and in any language to facilitate higher levels of self-service and delight your customers.
Tridion provides a single-source approach to managing product information that ensures increased quality and consistency while enabling on the fly personalization.
Key capabilities
Single source of truth
Related content
Tridion for Technical Communication
Download brochure
Dare I Do DITA without a CMS?
Download eBook