CXPA Sponsored Webinar by RWS: Create, Translate and Manage Content for Exceptional CX
Your content needs to be capable of moving your customers smoothly through their journey. From delivering enhanced customer experience to turning them into brand advocates, content can help at each step.
In this webinar, Chip will discuss the various considerations for customer experience professionals in the area of structured content and knowledge management with Semantic AI. You will gain further knowledge on how to break down the landscape when it comes to choosing the best methods to create, translate and manage your content.
Chip Gettinger is VP Global Solutions Consulting at RWS, managing a team that works with customers in maximizing global content with RWS. He has experience working with customers to develop global content strategies, business ROI adoption drivers, change management, and technology adoption for component content management systems. He speaks and blogs about customer successes working closely with industry standards, partners, and customers in technology solutions and deployments.