KONE, one of the world’s leading providers of elevators, escalators and access solutions, is a truly global business. They have 50 country websites in more than 30 languages, with around 100 people working on their website content.
KONE used a manual data localization process that was very time consuming. Not only was it hard for customers to find information on their website, but it also took a long time for new content to reach the market.
KONE selected RWS to provide web content management and language solutions.
Watch our video to find out how Tridion facilitated automatic and efficient communication between KONE teams and translation agencies, giving them easier and faster localization, and helping them improve the customer experience.