Field services: using intelligent content to deliver exceptional performance
Companies that manufacture, install and maintain equipment on-site for their customers face a constant challenge to improve field service productivity and performance.
By making strategic use of knowledge management technology based on structured content, they can empower their field service agents to work smarter and more efficiently. Read the ebook to learn what structured content is and what you can do with it, including:
- Reducing content authoring and localization costs
- Maintaining accurate, up-to-date content
- Providing omnichannel, omni-device publishing
- Making information easy for your field service agents to find