Enterprise Knowledge: Harnessing tacit knowledge for transformative solutions

Fraser Doig 21 Nov 2023 4 mins

In a world where information is as valuable as currency, the art of managing, disseminating, and leveraging knowledge is critical. Tridion is proud to partner with Enterprise Knowledge, a leader in knowledge management, to bring cutting-edge solutions to the forefront of our industry. Enterprise Knowledge's expertise in taxonomy design, data governance, enterprise search solutions, and AI-driven data models is a game-changer. This collaboration brings together Tridion's advanced content management solutions with EK's unique focus on documenting and disseminating tacit knowledge, creating a powerhouse of knowledge management innovation.

Enterprise Knowledge

Founded in 2013, Enterprise Knowledge stands out for its deep commitment to unlocking the full potential of tacit knowledge within organizations. EK's focus on documenting and distributing this often-underutilized form of knowledge is critical for companies aiming to fully leverage their internal expertise. With a client base spanning the federal space in the Americas to international commercial clients, EK's award-winning team, recognized in KMWorld's Top 100 and as one of the fastest-growing companies in the Americas, brings a wealth of experience and innovation to our partnership. Their approach encompasses a range of services, from taxonomy design and data governance to innovative AI and data model solutions.


EK's comprehensive offerings

EK's offerings are designed to empower organizations at every level of knowledge management:

  • Content Engineering Workshops: These workshops are tailored to provide clients with practical skills in content strategy. Key activities include identifying gaps in content or tagging, running design sessions, and providing a comprehensive workshop design and facilitation report.
  • Advanced CMS Architecture: For clients needing a detailed design and review of existing content, this service includes technical interviews with subject matter experts and business stakeholders, focusing on enhancing the existing CMS architecture.
  • Content Engineering MVP: Aimed at clients with an existing CMS, this service helps in building out a prioritized model for maximizing the system's value, including implementing up to five different content types and providing an executive presentation on the value delivered.

Success stories

Enterprise Knowledge's impact is evident through their impressive track record of successful implementations:

MasterCard's enhanced learning portal

EK's engagement with MasterCard involved developing an auto-tagging application for their internal learning and content management portal. This solution not only streamlined the content experience for authors and users but also exemplified EK's skill in creating user-friendly, efficient knowledge management systems.

National Park Service's Unified Knowledge Platform

For the National Park Service, EK undertook the challenge of integrating 30 different systems into a single, cohesive web portal. This initiative facilitated knowledge transfer across a federated workforce, significantly improving information accessibility – a notable achievement, especially for smaller departments like Native American Services.

International Development Bank's multilingual taxonomy and content delivery system

At IDB, EK implemented a multilingual taxonomy and content delivery system, enabling the bank to distribute content effectively in multiple languages. This project was hailed as one of the most forward-thinking in IDB's recent history, showcasing EK's capacity to handle complex, global-scale projects.

Forging the future of knowledge management

Join us as we embark on this exciting journey with Enterprise Knowledge. Together, we are committed to unlocking the full potential of knowledge within organizations, paving the way for innovation, growth, and a more informed future.

Learn more about Tridion and Enterprise Knowledge.

For more information about this partnership and what it means for the future of knowledge management, please talk to our partner team.

Partners
Fraser Doig RWS
Author

Fraser Doig

Senior Associate Product Marketing Manager
Fraser Doig is a Senior Associate Product Marketing Manager specializing in helping companies of all industries understand how structured content can elevate their business. At RWS, Fraser works in the Language and Content Technology division, always on the lookout for the latest and greatest developments in the market. He is a regular contributor to publications such as KMWorld and Customer Service Manager Magazine.
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