Case Study

Philips streamlines documentation processes and saves translation costs

Philips translates more content with existing staff using Tridion Docs and translation management software.
Philips streamlines documentation processes and saves translation costs

Philips is a leading health technology company focused on improving people’s health. Their Image Guided Therapy (IGT) business unit produces image guided therapy platforms to enable clinicians to perform a wide range of routine and complex cardiovascular procedures. 

The IGT business unit needed to translate more and more product documentation without increasing headcount. They turned to RWS to help them leverage technology and maximize automation of their content management workflow.

Industry:

Healthcare

Company size:

71,000 employees

Company region:

Worldwide
RWS
“With Tridion Docs in place, we can look to the future, to re-using content for educational purposes.”
Stef Mestrom, Project Manager, Image Guided Therapy, Philips

Challenges

  • Increase translation capacity without additional staff 
  • Establish direct connection between content management system and translation management system (TMS)

Solution

Results

  • Ability to create and translate instructions for use through an automated content management workflow 
  • Integration of Tridion Docs with TMS 
  • Ability to translate into 35+ languages 
  • Ability to quickly make changes via direct access to tools 
  • Same number of tech writers and translation managers retained