Service Information Platform
A Service Information Platform is a system that provides information and tools for managing and delivering services to customers. This can include information about available services, pricing and billing, support resources, and maintenance information. It is often used by businesses to manage and deliver services and service information to their customers.
Use cases
- Self-service portals: Enabling customers and employees to access information and request services through a web-based interface.
- Search and retrieve information: find relevant information quickly
- Maintenance: integrate with maintenance systems to access service documentation and parts availability