At the end of 2020 we consulted with experts across SDL, now part of the RWS Group, and asked them what customer, brand, digital and content-related trends should be top of the agenda for businesses in 2021 and beyond. 

Three key themes stood out. 

They talked about the fundamental importance of trust in the content that brands create and the relationships they build. They pointed to a pressing need for agility across an organization’s operations, and that it will take intelligence to make the most of your content and realize transformative results. 

Download our eBook to discover how these trends are likely to impact your business in 2021 and beyond.

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