The human element: ATD25 highlights and the future of global learning

José Miguel González Mediero José Miguel González Mediero José Miguel González Mediero 04 Jun 2025 5 mins 5 mins
RWS team at RWS
The dust has settled on ATD25, and what an event it was! Unlike some other recent industry gatherings that have leaned heavily into the technological whirlwind, ATD25 placed something crucial squarely at its core: humans. This year, the focus was firmly on people as the engine of strategy, the center of learning, and the driving force behind impactful L&D initiatives.
 
For those of us at RWS, this human-centric approach deeply resonates with our own philosophy of Genuine Intelligence – where cutting-edge technology meets indispensable human expertise to unlock global understanding. We believe that true learning transformation happens when you balance innovation with empathy, and ATD25 certainly reinforced that.

Navigating the learning landscape: key themes from ATD25

The sessions and conversations at ATD25 painted a vivid picture of the evolving L&D landscape, highlighting several key themes that will shape how organizations approach global learning in the coming year.
 
1. Balancing innovation with empathy: the human at the core
It's clear that AI and automation are rapidly transforming learning, offering unprecedented opportunities for efficiency and scale. However, a dominant theme at ATD25 was the resounding consensus that human connection and empathy remain absolutely essential. This isn't a battle of human vs. machine; it's about intelligent synergy. The most impactful learning experiences are those that leverage technology to enhance, not replace, the human touch.
 
2. Building skills agility: the rise of skills-based organizations
The shift towards skills-based organizations (SBOs) for talent mobility was a significant highlight. In a rapidly changing world, organizations need to foster agility in their workforce. L&D plays a crucial role here, helping companies identify, build and deploy skills in a way that supports both individual career growth and broader business objectives. It's about ensuring your people have the capabilities needed for tomorrow, today.
 
3. Personalized, modular learning at scale
Microlearning and learner-driven pathways are gaining serious momentum. We heard a lot about tailoring learning experiences, making them more relevant and accessible to individual learners. This isn't just a nice-to-have; it's a strategic imperative. Delivering personalized, modular content at scale requires robust data and analytics to truly understand learner needs and preferences. This ensures every learning journey is impactful and unique.
 
4. Future-focused leadership development
With hybrid and remote teams becoming the norm, there was a strong emphasis on developing inclusive and empathetic leadership. Discussions covered vital areas like executive coaching, succession planning, and creating psychological safety within teams. Leaders who can navigate complexity with emotional intelligence and foster environments of trust are more crucial than ever for global success.
 
5. Data-driven L&D impact: proving ROI
The conversation around data in L&D is evolving beyond simple completion metrics. The focus at ATD25 was firmly on demonstrating real behavioral change and tangible business results. Attendees emphasized the growing need to prove the ROI of L&D initiatives, using predictive analytics to identify and close skill gaps proactively. This empowers L&D teams to move from being perceived as a cost center to a strategic growth engine. And, of course, AI-powered learning experience platforms (LXPs) are key enablers for real-time upskilling here.

Our session: L&D today – the importance of culture & AI for building impactful global learning

Our own RWS session at ATD25, "L&D Today: The Importance of Culture & AI for Building Impactful Global Learning," brought together global learning leaders to explore a critical challenge: how to ensure learning content not only translates but truly connects across cultures while meeting business objectives and timelines.
 
Led by RWS's Michael Coates, Director of Business Development, alongside Katherine E. Christopher from TiER1 Performance, Ali Johnson from CBRE, and Christine Boring from PPG, the panel dove deep into the nuances of global learning.
 
The core takeaway from our discussion was clear: cultural alignment fundamentally influences comprehension, retention, and learner inclusivity. It's not enough to simply translate words; you need to adapt the core message, visuals, and examples to the specific cultural context of your audience. The panel shared real-world insights, examining how organizations can:
 
  • Determine the right level of cultural adaptation. This is crucial for balancing authenticity with efficiency. Not every piece of content needs full transcreation but understanding where cultural nuances matter most is key.
  • Measure the impact on ROI. Connecting cultural adaptation and AI integration to measurable business outcomes is vital for demonstrating value and securing buy-in.
  • Align learning content design with wider business goals. Learning shouldn't happen in a silo. It needs to directly support overarching organizational objectives, whether that's new product launches, market expansion or talent development.
The discussion also highlighted how new technologies and AI are bringing crucial efficiencies to the L&D field, enabling organizations to achieve this cultural alignment and scale. It was a powerful session that connected the dots between cultural nuance, AI, L&D technology, and ultimately, learning success.

Your agile, data-informed and human-centric future

The key takeaway from ATD25, and indeed from our own experience at RWS, is that learning and development teams must be agile, data-informed, and human-centric. This means seamlessly integrating technology with empathy to meet the ever-evolving needs of your workforce, globally.
 
At RWS, we're dedicated to helping you achieve this. As global-first content specialists in eLearning, we consult, transform, and translate digital content for learners worldwide. We empower organizations to "think global from the get-go," embedding cultural nuance and accessibility from the very start of the content development lifecycle to prevent costly rework, improve learner engagement and accelerate time-to-market.
 
Our unique blend of expertise, combining global content strategists, dedicated eLearning specialists, instructional designers and a vast network of in-country language and cultural experts ensures that your eLearning creates human connection on a global scale. We offer tailored, end-to-end solutions, from strategic consultation and content design to translation, multimedia adaptation, and accessibility compliance across all major eLearning tools.
 
Ready to boost your global eLearning? Let's talk about how RWS can be your expert global eLearning guide at every step, bridging every barrier to comprehension and unlocking new possibilities for your L&D initiatives. Next level eLearning starts here. Find out more.
José Miguel González Mediero
Author

José Miguel González Mediero

José Miguel González Mediero
Jose helps global organizations create impactful, culturally relevant learning experiences. With over 21 years in L&D and localization, he specializes in designing and delivering digital training solutions that engage diverse, distributed audiences. Certified in Gamification, Design Thinking, and Accessibility, Jose brings a learner-centric, inclusive approach to every project. Based in Barcelona, he supports clients worldwide in navigating their global learning journeys.
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