SDL honors Tahzoo for continuous innovation in orchestrating the customer experience

SDL (LSE: SDL) has today announced customer experience management firm Tahzoo as the Content Management Technologies (CMT) division’s Partner of the Year. The award reinforces an already vibrant community of partners and technology alliances introduced in 2012 as SDL’s Global Multinational Alliance and Partners (GMAP). This award recognizes innovation, creativity and thought leadership by prestigious members of the program and emphasis on SDL's strategic focus on customer experience management.

The ability to deliver locally relevant customer experiences is becoming a crucial differentiator for global businesses. By enabling customers to control their entire digital content ecosystem – whether through content creation, content management, multi-channel distribution or any other content-related task – SDL is putting customer experience at the forefront of how businesses today drive loyalty and increase sales.

“As SDL focuses on customer experience management, we couldn’t think of a partner more deserving of this inaugural award than Tahzoo,” said Jan Jaap Kolleman, CEO of SDL’s Content Management Technologies division. “Tahzoo has an innovative and creative approach toward simplifying common challenges businesses have. With their expertise and laser focus on the needs of their customers, companies around the globe are now realizing what it’s like to take customer experience management to the next level.”

With a dedicated staff of experienced SDL professionals in North America, Tahzoo has helped some of the world’s most renowned Fortune 500 companies orchestrate customer experience management using SDL solutions by combining the engineering rigor of a technology firm with the creative innovation of a digital marketing agency. The company has three business divisions dedicated to SDL solutions, including Consulting, Managed Services and Custom Software development.

“Tahzoo was founded to advance customer experience management. We made a very conscious decision to dedicate ourselves to helping our clients understand who their customers are, what to say to them next and how to engage them in an omni-channel, multi-device, always connected world,” said Brad Heidemann, Chief Executive Officer and founder of Tahzoo.

“We looked at the landscape of technology solutions that enabled relevant, engaging and persuasive customer experiences. We believe, SDL not only provides the most complete set of solutions, but does the best job of integrating its software. We look forward to expanding our partnership with SDL, working closely with our mutual customers, as well as the company’s product and strategy teams.”