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End-to-end app quality testing delivers conversions and user satisfaction

A major American daily newspaper with a worldwide readership partnered with RWS to get an end-to-end testing solution to verify the quality of its apps.

A major American daily newspaper with a worldwide readership partnered with RWS to get an end-to-end testing solution to verify the quality of its apps, with regression testing to support a continuous delivery model over multiple devices and platforms which contributed to higher conversion rates and increased user satisfaction rate.

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A major American daily newspaper with a worldwide readership is renowned for the quality of its reporting with a total circulation of more than five million subscribers.

Challenges

  • The newspaper wanted small apps to deliver a variety of content types.
  • An end-to-end testing solution to verify the quality of its apps
  • Enabling augmented and virtual reality (AR and VR), moving and rotating features on users smartphones
  • Learn more about the objects in an interactive way 
  • Deliver news through multiple formats and platforms

Solution

  • RWS examined product compatibility requirements and securing support for augmented and virtual reality testing.
  • The mobile testing team verified app releases across multiple operating systems and devices.
  • Minimized bug leakage
  • Streamlined testing and enhanced efficiency

Results

  • Performance of the application due to improved functionalities
  • Reduced bug leakage
  • Increased app installations, account registrations, and subscriptions
  • The number of users and ratings of the app grew tremendously
  • Higher conversion rates