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DDI gets expert support in its drive for inclusive, accessible learning

Determined to accelerate the accessibility roadmap for its digital training platform, DDI discovered that it could learn a lot – and get ahead quickly – by turning to a trusted partner: RWS.
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Industry: Professional services
Company region: Worldwide
Great leadership is inclusive leadership – that’s one of the core values of DDI, which helps organizations to hire and develop their leaders. When designing its extensive portfolio of leadership courses, DDI strives to exemplify this value by recognizing diversity in all its forms.
 
The company is working towards accessibility for its learning platform and courses, in line with the AA standards of the Web Content Accessibility Guidelines (WCAG). With key help from accessibility expert RWS, already a trusted partner for localizing learning materials, DDI has made important strides forward and has an accelerated plan to advance accessibility for all.
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“When discussing accessibility, RWS really stood out. Our other vendors offered some basic guidance, but RWS got stuck into details that mattered, and opened our eyes to what we could  be doing.”

Verity Creedy, Vice President, Product Management, DDI

Challenges

  • Limited resource to identify accessibility gaps
  • Incomplete knowledge of accessibility best practices
  • Limited experience of addressing identified gaps

Results

  • Video accessibility improved with SDH and descriptions for screen readers
  • Learning platform accessibility gaps identified, following a rigorous audit
  • Improvement plan activated