Frequently asked questions
Frequently asked questions about Trados Live
What is Trados Live?
How do I get Trados Live?
You can access Trados Live through a subscription package. There are currently two subscription packages available:
Trados Live Essential subscription package
All Trados Studio 2021 users will automatically receive a free 12 month entry-level subscription package called Trados Live Essential when they first purchase Studio 2021. After this time, you will be able to purchase an annual subscription to continue using Trados Live.
You cannot purchase an Trados Live Essential subscription on its own, without Trados Studio 2021.
Trados Live Team subscription package
Our Trados Live Team subscription package offers even more cloud capabilities, so you can grow this solution as your business needs evolve. You can purchase an Trados Live Team subscription without purchasing an Trados Studio 2021 license should you wish. Find out more about Trados Live Team here.
How do I use Trados Live?
How do I access my Trados Live account?
When does my free one year subscription to Trados Live Essential start?
How do I know when my Trados Live subscription is coming to an end?
You can view when your current subscription is due to end by accessing your Trados Live account:
Step 1: Login to your Trados Live account by clicking here.
Step 2: Click on your account icon in the top right hand of the screen and select ‘Manage Account’
Step 3: On this page, you will see a section entitled ‘Subscription expiry date’ detailing the date your subscription is due to expire
Once your 12 month free subscription to Trados Live Essential has come to an end, you will be able to pay for an annual subscription that will allow you to continue receiving all of the benefits of Trados Live Essential.
What browsers will Trados Live work with?
How many devices can I use Trados Live on?
This will depend on what Trados Live subscription you have.
For those with an Trados Live Essential subscription, you will be able to access Trados Live on two devices; for example, on your laptop and smartphone. Should you wish to use Trados Live on another device, you will be able to manage your registered devices from your Trados Live account.